[Resolved]  Ola Cabs — Didnt receive cab after confirm booking

Address:

Faridabad, Haryana

First Inccident with OLA CAB My name is Rupesh kumar and I had booked a OLA cab and for to and fro from faridabad to Gaziabad(B.S farm House 100 meter from Meerut Highway) I had a confirm booking on dated 6/12/2014 CRN 19040508 from FBD to GZB at 15:45 and CRN 19041566 at 22:30 from GBZ to Faridabad I got the assurance from customer care that why I have decided to move out with my family.Earlier I used to booked Meru Easy Cabs but such kind of incedent never happened with EASY and MERU. At 21:45 I got a sms and call Driver Kaushal [protected] is coming but after a long wait till 22:45 when he not reached then I called Customer care then another cab has allocated to me Samay Singh [protected] at 23:30 when he not reached again I called CC and Customer care guys asked to to see the alternative.I called the customer care again and they said sir App is down we cant do anything about it. I suggest everyone to be aware! I am never never ever gonna use Ola services ever again! And will never never ever refer to anyone either. I don't want to even talk about Ola anymore They were making me fool providing sms of Driver Manohar [protected] Giriraj..[protected] Chander [protected], Govind [protected]. I was on the road with my family how till 1 AM next day then I called TAXI FOR SURE and reached home. In the end they cancelled my booking saying as per my request. Second Inccident with OLA CAB I had booked a cab from Faridabd to Sect 62 noida at 7:30 am on Dated 05/12/2014 CRN 19038884 Driver Kamlesh[protected] and Ola cc has assured me the you will get the cab on time since had a important meeting with international client. I missed my meeting caused driver did not came and asked me to see other alternative. I suggest everyone to be aware! I am never never ever gonna use Ola services ever again! And will never never ever refer to anyone either. I don't want to even talk about Ola anymore Now I am planning to move to the consumer court against them let see what will happen.