Ola Cabs — Driver dropped at wrong location had to hire another taxi again and pay double

Address:560095
Website:www.olacabs.com

Hi, You can see my ride history for 12 Jan. My cellphone number is [protected]. I booked an Ola Share from Koramangala (OSN 2540879) to Bangalore International Exhibition Center. I am from Agra so I don't known Bangalore roads. The driver dropped me at Hebbal which was almost 20km away from my destination. How is that possible that my app is showing BIEC and the driver app is showing another destination? The driver flatly refused to take me at my destination even after speaking to Ola customer rep. Since I had already paid cash and I was getting late I had no option but to hail another Ola cab to reach my destination. So at the end of the day time lost money lost all due to either fault in Ola app or the inability of driver to understand the app.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information