Ola Cabs — Driver related issue

Address:	New Delhi, Delhi, 110059
Website:	Ola

This is the driver information You've got a free upgrade! CRN[protected] Driver PAPPU RAM ([protected]), White Swift dzire DL 1 YE 2397 will pick you up @ 13Jan, 5:21 PM. Say Ola to being special!.. Find the attachment aswell My friend book a cab .. I just sit in a cab first off driver ask where u go i said i have to go noida first off they will decline to go, he was given excuse that any family member is not well I said so you can cancel the cab i can book another one so he not cancelled he said okay i drop you The driver starts driving We reached near approx pragati maidan within 30-45 mins driver said you can book another cab now ... I said for what reason I told u that time cancel that cab so i can book another one He said he want the money now for his fare He stop a car near pragati maidan and said i will not go to noida, he shouting on us he abuse on us even as .. The language of the driver - dekh luga apko and ol We even as fight with the driver the traffic police men came and handle the situation But driver was not listening They ask what happened So we explain the situation to the police men and 4-5around him the police men drop the customer at their place he said he will not he want their money now for his fare. So i said i will not give u any money now He said noida chalo waha chal ke btata hu - driver said The policemen gets angry on this hebsaid what u said he said i am go to noida So he handle the situation but we sit in a car Then once we cross pragati maidan the driver turn the AC on of his car i said switch off the ac but he is not listening that time but later on he did Then we reached at out point I want a immedite action on this I want a result I am giving u 48hrs to resolve the issue otherwise i will sent this complaint to the consumer court ... How rude drivers u hired in your company who dont have manners to talk and how to behave with the customers I want to take a action on that and inform me as well via mail or if you have any query call me after 4pm anytime to between 8pm Regards Bharat Bhatia Email - [protected]@gmail.com