Ola Cabs — Fwd: Olacabs invoice for CRN[protected] driver had overcharged - no response from OLA support team for past 10 days

Address:

Chennai, Tamil Nadu

to: [protected]@olacabs.com date: Thu, Jul 23, 2015 at 11:56 AM subject: Fwd: Olacabs invoice for CRN[protected] Wrong amount got debited mailed-by: gmail.com Hi Team, While completing ride - CRN[protected], driver's device showed up an amount of Rs. 143 and the discount of Rs.50 also didn't get applied under "Advance" section in driver's device. Due to drivers compulsion, that I had to pay Rs.143 that showed up on driver's device and also that below invoice of Rs.70 for below ride was sent out (also SMS ) only after I got down from cab, I ended up paying Rs.143 for the ride whose actual cost is just Rs.70 Pls credit balance Rs.73 to my account ASAP Regards, Kanmani S Please not that, above was my complaint e-mail that was raised to OLA cabs, but still no response from them on crediting back overcharged amount of Rs.73 to my OLA account. Every time, I call Support team of OLA cabs (+[protected], they simply cut my call saying overcharged amount will be credited in an hour. but still no sign of it, for past 10 days, despite my repeated calls and repeated e-mails to their support team ([protected]@olacabs.com) Requesting your intervention ans support, to credit back overcharged amount of Rs.73 and also the call charges that was incurred (STD calls from Chennai - Bangalore Support Team), for past 10 days, for the agony faced me. Please find attached invoice of the ride for reference Also, please find below driver and taxi details, of this ride: Taxi type: Silver Tata Indica Taxi number : TN 22 CA 2997 Driver's Name: Karunanithi K Driver's mobile number: +91-[protected] Thanks in advance you for your warm support ! Regards, Kanmani S