Ola Cabs — Multiple times based charges in a single journey

Address:	Chennai, Tamil Nadu, 600073
Website:	www.olacabs.com

Booked ola-micro on 13/may'16. After travelling few kms, automatically journey completed and bill was generated.
With the help of same driver booked ola micro again and completed te journey. Thus we were bound to give two times base charges.

Ola micro - (1st time) crn[protected] rs
Ola micro - (2nd time) crn[protected] rs

This incident happend second time also on same day.
Bookes first ola micro, after just 500 meters, jurney completed and bill was generated. But this time we were at the ocation where rarely any ola comes. Driver asked us to book ola - mini which is higher in terms of fare.
Ola micro -6/km, ola mini -10/km
We completed this journey in two itertions (Paying 52 rs & 478 rs)
Ola micro - crn[protected] rs
Ola mini - crn[protected] rs

I have two points.
A.) what if, we booked a car and this incident happens where there is no network and area is remote.

B.) why two times we are bound to give base carges for single jurney

C.) why we have been looted in name of ola micro, where ola claims journey at 6/km. (But auto cancelling a journey, makes that ride more costly)

D.) what if a non android user (Parents/wife/sister) are travelling in ola which is booked by their son or daughter


I hereby with valid invoice no., claim for a refund of aforesaid journeys.


Mohit khandelwal