Ola Cabs — Ola cab become hopeless day by day

Address:

Kolkata, West Bengal, 700075

I booked an ola cab on 18th june for 19th of june, 2016 vide crn no crn[protected] for 3:45 am and i was supposed to get driver details 15 minutes prior to the booking. But till 3:45 i got no sms from ola and then i booked another ola sedan vide crn no crn[protected] which took me to sealdah rail station from my door at santoshpur for 184 rs. And after some time i returned to my home from sealdah raiway staion by ola sedan again vide crn no crn[protected] whereas this time i am charged only rs.137.

Now my question whether ola is getting too many bookings that they cant handle or they are running by some worthless management who are not capable for advance bookings and proper billing.???