Ola Cabs — Security issue! | |||||
I had confirmed a booking of ola cab on 23/04/2016 at 2:02 pm. Booking Tfs-pp-c71332447. As there was a delay in the cab arriving to pick me Up, i happened to check the registration number of the cab which came To pick me up. I was shocked to realise that the cab had a different registration Number ae6374. (I was not able to note down the complete registration Number). I refused to board the cab and called customer care to lodge a Complaint. The scariest part was that ola has shared my registered mobile number To all the drivers, as the cab driver who came to pick me up too had Called me on my mobile number. But this cab's registration was not Matching with the one in the message that i had received on my Mobile. I strongly protest and take stern exception about how did this cab Driver, who is not authorised, have my mobile number? I would like this to be investigated and ola has to revert back Confirming what action has been taken and what precautions are in Place to avoid such unpleasant experiences. How could this information (My mobile number) be compromised? I immdtly called up customer care, but till date there has not been any revert from ola. Was this information helpful? | |||||
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Comments
Ola Cabs — Misleading / False Advertising
Ola showing advertisement on TV that they only charge 6rs pkm for micro cab but they don't mention that 100rs for 4km is fixed. It is a clear case of misleading.Driver charged me extra money apart from bill
My bill is 201 and driver had taken rs251 from me. When I asked him why rs50 extra then he told me because of your luggage. This is not professional n right way to charge extra money.Ola plz take action on this type of drivers otherwise no one will prefer to travel by ola...n refund me my rs50
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
TFS-PP-C71332447. As there was a delay in the cab arriving to pick me
up, I happened to check the registration number of the Cab which came
to pick me up.
I was shocked to realise that the cab had a different registration
number AE6374.(I was not able to note down the complete registration
number).I refused to board the cab and called customer care to lodge a
complaint.
The scariest part was that Ola has shared my registered mobile number
to all the drivers, as the cab driver who came to pick me up too had
called me on my mobile number. But this cab's registration was not
matching with the one in the message that I had received on my
mobile.
I strongly protest and take stern exception about how did this cab
driver, who is not authorised, have my mobile number?
I would like this to be investigated and Ola has to revert back
confirming what action has been taken and what precautions are in
place to avoid such unpleasant experiences.
How could this information (my mobile number) be compromised?
I immdtly called up customer care, but till date there has not been any revert from OLA.