Ola Cabs — Stop using ola cabs. Simply this is fraud cars and rude drivers - forward to friends as well

Address:

Hyderabad, Andhra Pradesh

Dear friends,

This is our bitter experience with OLA cabs.

Please read and forward to all your friends, Facebook and everyone. Because, as a Indian citizen it is your duty to inform about FRAUDness.

This is completely true cases where I can even submit the proof even in High court OR supreme court of INDIA.

I booked cab for family on 20th July, 2015 TIME at 2:40 PM. That is completely a normal time.

And we travel to within the city for about 18 km. This is our regular route and we travel many times. We get charge less than Rs.180
But, this FRAUD OLA CABS billed us Rs.548

Actually I am NOT in the cab and relatives, ladies traveling. After few minutes when I check my bill in the email and SMS I JUST got Shocked.

I immediately called my relatives and they too told. We never expected this much. But, since we are in urgent and goes to relatives home. The Driver arguing and we paid the amount.

If I was with them. That would be different story.

So, I immediately lodged a complaint with OLA cabs on [protected]@olacabs.com
But, go reply to email very lately. That TOO with nonsense answers.

Thank you for writing in. We apologize for the inconvenience caused with the charges on your ride. However we value your feedback and shall convey the same to the team. From ( Pamidi Naresh - OLA Customer Support ).

I was NOT at all convinced with their answer. Because in the email I already told this wasteFellows that I travel regular and I get charge less than Rs.180 SAME TIME as we travel.

So, again I sent reply and asked them. It is not just feedback. I want my money back.

But, they simply ignored that and send me this email

== 2nd email from OLA

We sincerely apologize for the hassle you have gone through for the booking.

We take our customer complaints seriously and we appreciate that you brought this issue to our attention, we believe the cause of the unsatisfactory and unfortunate result was due to this booking.

We apologize for the inconvenience caused. We do not want any of our customer to face such inconvenience.

We deeply value your relationship with Ola and are committed to providing you with the highest level of service, simply because our customers deserve the best.


From ( Syed Tanveer - Customer Support)

== End of second email ==

Again they did not refund my money. And sent this email

== Third email from OLA

We are extremely sorry about all the hassle you have gone through, we see that you are not happy with the new fare policy of Ola. We take your feedback very seriously and we shall forward this to the concerned team and shall get this checked and resolved.

From ( Ishaq Ahmed - Customer Support)

=== End of third email

After this this fellows just not receiving my emails. As a technical person I can see my emails are getting bounce back.

They are blocking emails. They are thinking that they can FOOL Indians very easily.

BUT, I will not sit back and relax. I will inform to everyone and I will also take time and report to responsible government departments who allow license to this FRAUD fellows.

So, friends - if you already have experience with OLA cabs OR NOT. But, as a goodness alert to your friends and colleagues. Forward this message to all your friends and facebook contacts.

Also you can check many other people complaining about this FRAUD OLA CABS

From OLA Cabs I need immediate refund along with compensation. I am not going to leave this case.