Ola Cabs — Taxi driver cheated us.

Address:	600078
Website:	www.consumercomplaints.in/new_complaint

Complaint :

Sub : Cheating by OLA –Taxi Driver.

On 26th April, 2016 – Tuesday, We arrived at Bangalore Domestic Airport around 9 am.
We were trying to book OLA Taxi and were unable to book due to non availability of mobile signal.
We came out and spotted an OLA taxi waiting for some one else, but the person who booked did not come.
We approached the driver and realised that he was waiting for Mr. Kappor. The driver was willing to cancel Kapoor’s booking & take us to our destination Jayanagar, 7th Block. We started just before 10am .
List of Cheating:
At the Toll gate outside Airport, he asked us to pay the toll money and we gave him cash Rs.140 and paid. We asked him why we should pay.? He said that is the procedure.
It was very hot and we asked him to switch on the A/C. He refused and he said that the petrol was less. He drove for about 20 minutes with out A/C till he reached a petrol station.
I also found out, he had enough petrol to run the A/C, but he purposely did it.
He took around more than 2 hours to reach Jayanagar.
After reaching Jayanager, he asked us to pay around Rs .1380 and we paid him, which is very high.
We paid total around 1380 + 140 ( Toll ) = Rs.1520.
I do not have his car number or name. But I feel you can find out from your records with the help of above details.
I hope that you will take necessary strong action against the driver and inform me the outcome.
Regards,
Swaminathan
[protected] / [protected]
Chennai - 600078
E mail : [protected]@yahoo.co.in