Ola Cabs — Toll Charge - Double from Actual

Address:

Chennai, Tamil Nadu

OLA cab adding double the amount of Toll charge in Bill. I was asked about this with customer care. But they are replying like we are including up and down charge of toll. If that driver may or may not come that toll / with or without customer in that case Why I need to pay double the amount for Toll? Suppose the same cab will return on the same toll with different customer, OLA will refund my money? In Costomer point of view i am riding between home and office (Morning and Evening), In that case I need to pay 4 times of toll instead of 2. Am I right?