Ola Cabs — Unncessary extra money added in invoice as 'TOLL charge' | |||||
I used the Ola cab today(ambattur to navallur). In the invoice( INVOICE NO.[protected] they charged Rs 52 as TOLL/Parking charges. The route which we used had only one toll in thoraipakkam and I paid the toll fare of Rs 22. They even knew that customers are baring the TOLL charges But they charged me Rs 52 which i came to know after receiving the invoice in email. I need a refund of the Rs52. I did call the ola support and reported but no proper response i received. They should change the application functionality of charging for TOLL as the TOLL charges are bared by the customers. Was this information helpful? | |||||
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