Ola Cabs — WORST SERVICE

Address:

Bangalore, Karnataka

CRN Number 91966316. The cab was booked well in advanced with the above CRN Number. The time for pickup 12 pm By the time I could finish my meeting with the client and reached the security of the company. Around 4 missed called until 11.52 am without patience. The driver calls Driver Hotline and cancels the trip. From 11.52 am to 12.15 am the Ola Call Center Agents without any customer service attitude says booking has to be done using apps. Using apps always my mobile bill has turned out to be a nightmare. Why the hell Ola has Call Centers just for fun? CRN Number 92656851. The pickup time 3.30 pm. No driver information till I call the 33553355 for update until 3.20pm. Worst service. After a call driver is allocated. Drive calls and wastes time saying where I have to go and what is the place lost 4 minutes already. Car is not in sight for 5 minutes total 9 minutes lost. After finding a alternative left the place. Another driver is allocated at 3.32pm what a funny bone. Pick time 3.30pm car allotment at 3.32pm. After rejecting calls customer service calls and says sorry who doesn't it mean so that means if I didn't react my time for pick up the next day lol never use this service WORST WORST WORST