[Resolved]  Olymp Trade — Chart, Price, and Trade Manipulation

I am a seasonal trader. What I experienced in olymp trade's platform is even more shocking.

The manipulation is not happening just in the last 1 to few seconds, but they even manipulate the candle time.

I will share my experience here so people know what they are getting into.

I placed a trade at an exact start of a new candle that is the 59th second if the candle, which means the trade should close along with the candle at 1sec (the last second of the current candle on which I have placed my trade given that it's a 1 min chart), however the trade went on even when the next candle started and it finally closed at around 57th seconds of this next candle exactly at 2 points below my price opening quote resulting in a loss.

Moreover, the trade data still shows 1 minute trade. But I can confirm that the trade didn't close exactly after 1 minute, because I had been watching the candle all the time.

It's not even milliseconds difference because the price was way above my opening quote price, and so it took almost 3-4 seconds for the price to fall down 2 points below my quote price to result in a loss.

I was so sure about this unethical manipulation that I just withdrew my money and stopped using the platform.

With regards to customer service, it's most certainly pathetic. They never respond within 24, 48 or even 72 hours.

In fact I have never received replies to some of my emails. So, obviously I have very little to believe that olymp trade is ethical whereas there are a lot of factors obviously pointing at their unethical practices.

They say they are regulated but the country they are regulated in itself is in question! Moreover they have multiple companies registered, and are not even operating under their olymp trade trading name.

So, it's best to stay away from such brokers. It's obvious that such companies feed on your greed.

So are there any good, ethical binary options or trade brokers out there? No, none.

All of them do dirty tactics. It's just that their manipulation methods and levels will be different depending upon the system they use.

But you will eventually get cheated, no matter what. So if you are looking for a get quick rich scheme, better buy a lottery my friend.
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2023
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2023
Olymp Trade Customer Care's response
Greetings, Rameshodu.

Your review is very concerning to us. Olymp Trade is a reliable broker. Olymp Trade is regulated by Vanuatu and is a member of FinaCom & FMA, you can check https://olymptrade.com/pages/regulation/. This is a confirmation of the high quality of our services and a guarantee for each trader of deposit insurance, comprehensive support, and prompt resolution of all issues.

It is a pity that you suffered from a loss in trading. You can check your price history on the platform. To do this, go to the Help section of the platform and select the Assets menu. Once you have selected the asset you wish to review, you can find information about its quotes in the Price History submenu. You can select the date and time of the quote you want to check there.

We also have an independent department to handle such complaints. If you disagree with the outcome of the transaction, they will review it. Please email [protected]@olymptrade.com with the details.

Best regards, Olymp Trade team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1515
    Pending
    372
    Resolved
    1109
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information