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[Resolved]  Olymp Trade — The account is verified but still not active...

I was thrilled to begin trading after successfully registering and verifying my real account on Olymp Trade.
But when I tried logging in on MetaTrader4 with my Trader's ID, a message showed up that my account was non-existent. Despite trying several times over the course of multiple days, the same error persisted.
It appears as though there is still some waiting period before my account becomes active, but the process seems overly complicated to me. To make matters more perplexing, when I check on their website, it indicates that my account is already activated. So confusing...
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Jun 9, 2023
Complaint marked as Resolved 
I suddenly had a moment of clarity as it dawned on me that logging into Olymp Trade's platform was the next logical step:)))) Before that "epiphany" occurred to me, I thought MT4 was the only trading platform. This perception came from my experience with my old broker, which offered only MT4. Fast forward to now, and having experienced Olymp Trade's exceptional technology first-hand, my initial impressed reaction has been significantly reinforced - their advanced platform gives the sensation of leaping not just a few steps but an entire decade ahead in terms of technological advancement compared to what is offered by MT4!
Olymp Trade customer support has been notified about the posted complaint.
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Comments

Hello, Ujwal Maraj.

Thanks very much for your balanced and fair review. We are glad that you chose Olymp Trade as your trading broker. Currently, we are not on MetaTrader4. You can trade directly on our platform. Olymp Trade platform includes trading tools and charts for you to trade. You can easily operate it straight on the platform.

Keep up the good work.
Best regards, Olymp Trade team.
Reply
Olymp Trade Customer Care's response, Jun 12, 2023
Verified Support
Hello, Ujwal Maraj.

We are incredibly grateful that you gave Olymp Trade a try. We understand that for traders, this could be a new experience. We hope it is a nice one.

Best regards, Olymp Trade team.

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