[Resolved]  Olymp Trade — Very bad joke

When I was searching for a good broker in the market, I have stumbled into many of them. Really, I didn't even know that there are so many brokers out there. Eventually decided to give a try to the Olymp Trade broker, because the company seemed to be very reputable, there are many exclamative reviews, people eagerly shared their feedback and actually I tested it. So far I am trading here for a very small period, I am just adapting.

The point of my application is about statuses. I heard guys said that there is a certain trading mode called FTT and special statuses. I was promised to have up to 93% of profitability rate on certain assets, but after I decided to try this trading mode, I found out the rate was waaaay lower. What??? It was a very bad joke guys, if so.
Was this information helpful?
No (0)
Yes (0)
Jan 10, 2024
Complaint marked as Resolved 
Damn, I completely forgot about statuses. I just didn't have an expert status to trade FTT with 93% profitability rate. Sorry guys for blaming you... Now I know that there's a status system which is very impactful in terms of conditions. Quite a peculiar mechanism by the way, props to the broker.
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello, Madhava37.

Thank you for writing to us. We are glad that you are interested in our payout rates. We would like to inform you that the payout rate can vary depending on the asset and the account type.

Profitability at Olymp Trade is usually:
The highest is 82% for Starter accounts
The highest is 85% for Advanced accounts
The highest is 90% for Expert accounts

Please open the asset menu to find out which one has the highest profitability. The menu has all the instruments you can trade on.
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Jan 11, 2024
Verified Support
Hello, Madhava37.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1515
    Pending
    372
    Resolved
    1109
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information