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People who's reading this comment, please don't use Olymp trade see the way they respond, now they are saying I have to wait 30 days. Such issue issue can happen to anyone who uses Olymp trade today or tomorrow. Please don't use such unreliable service. Please don't deposit any money in there, later you will regret for sure.
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79%
Complaints
1515
Pending
371
Resolved
1110
+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
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Thank you for writing to us. As you can’t provide us with the correct ID account. Kindly leave us your email address. Please use the email address that you have registered to the Olymp Trade platform. We will track the account and contact you with comprehensive support.
Best regards, Olymp Trade team.
Email: [email protected]
Already shared here the screenshot of my account section and you are saying I'm not sharing my account id. Any one who ses this platform and read your replies can understand they way you take criticism, mark this date and let's see how long it will take to resolve my issue. It's been already 19 days since I requested for my withdrawal and you saying simple excuses. I have already contacted your customer support regarding this issue and they not responding now
. I'm not expecting any resolution from your side posting complaint here, I just want other people to know how bad your service is and don't want them to get trapped using your fraudlent service.
Thank you for writing to us. Right now, we can only ask you to wait. According to the rules of the international payment system 30 days after the incident, the money can be returned to your payment source back or transferred to your trading account on the platform.
We would like to speed up this process for you, however, there are international rules for conducting transactions. So we asked you to wait and contact us later. It's a pity that it caused you negative emotions.
Hope you understand.
Best regards, Olymp Trade team.