[Resolved] One Assist — Mobile phone insurance claim amount illegally used by company | |||||
My phone had got stolen in Sep for which i had insurance with one assist. i logded claim in Oct and claim was finalised in oct end. same was confirmed by the call centre executives. but i am yet to receive the amount due to me from insurance company and the company has been using this money illegally and not giving me my money despite several reminders. I am forced to use this medium despite several calls, emails and reminders. I urged them to also provide interest on the same and urged them to release my money but no avail. Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 30, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greeting from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
i claim my handset but insurance company had rejected my handset
but they are not giving my handset
my request number is 1721616
it has been one month there is no reply from one assist customer care
i did not got my handset
they are saying you will get your handset after one week they are saying but not taking any action