OneAssist Consumer Solutions — 3

Avikalp

from Zamania, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221001

लोगों ने मेरा मोबाइल नहीं बनाया और मेरे क्लेम को रिजेक्ट कर दिया यहां तक तो बात समझ में आती है लेकिन इन्होंने मेरे मोबाइल में से उसके अंदरूनी पार्ट को निकाल लिया जैसे कैमरा और स्क्रीन को बदल दिया मेरी चलती हुई स्क्रीन के बदले उन्होंने एक बंद बेकार स्क्रीन लगाकर मुझे वापस भेज दिया मतलब मोबाइल भी नहीं बनाया और उसका सामान भी निकाल लिया या सीधे-सीधे चोरी और धोखाधड़ी का केस है

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Comments

Ramoju Rajesh

from Neyyattinkara, Kerala

Without intimation money debited from my account 1899 For one assist membership but plan was 1799 only and I don't want this membership anymore.so, please refund my debited amount .

Name: RAMOJU RAJESH
Relationship no: 1394761,
Membership no:[protected].

Thanks& regards,
Rajesh Ramoju.

OneAssist Consumer Solutions Customer Care's response, Nov 1, 2017

Verified Support

Dear Ramesh,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2511942 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

Guru Prasad Sahoo

from Bhubaneshwar, Odisha

Online payment made of Rs.3385 against CESU Odisha Elect Bill, Cons. No.02442584 on dated 23.10.2017. Payment ID[protected]. Ref No. INB/[protected]/E - BILLING SOLUTIONS PVT LTD. Neither the bill receipt appeared on website nor it has appeared on CESU Odisha website payment details. It is still outstanding. Please take action.