[Resolved] OneAssist Consumer Solutions — Claim not being processed
S
Shahid Jafri
from Bengaluru, Karnataka
Address:
560103
Website:
oneassist.in
Hello,
I have submitted a claim for my handset. In their terms and conditions they have mentioned that invoice is required, which I have provided but they are not processing the claim saying that IMEI number of the handset is not mentioned in the invoice and now they will charge 10% of the total expected cost instead of 5% in case invoice is provided. I have called them so many times but they are not willing to process it. I am feeling that they just want to harass the consumers like me so that I give up my claim. Please help me in getting my claim.
Thanks.
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Oct 17, 2016
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
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