[Resolved]  OneAssist Consumer Solutions — My i phone 6 s plus got damaged and they are refusing to take complaint and then after lot of arguments taken the complaint

Address:	Bangalore, Karnataka, 560050
Website:	www.inspiretourism.com

Sir i have purchased my one assist iphone 6s plus on[protected] from i planet bangalore show room as per there forse and advise. And my phone got damaged on 23-aug-2016 2 pm, but when i called the customer care executive she again and again inquiring whether its on 23 or the other day and time again and again so confused i told her might be on 21-08 suddenly she told sir i cant help for your insurance because the time lapsed. Then once agin i called the customer care and i scold her that when 1 st i told day before yesterday why u forse me to say the she took the complaint but one thing i cant understand after seeing the 78 cases are pending against this company the following doubt
1) in the brocher /invoice pamplet no where they mentioned whin in 48 hours we have to report so where they hidden that point and why they are insisting customers to say lie
2) my phone worth 80000 rs whether they will return back to me (becuse 78 cases told "no")
3) whether this company is trust able becuse from imei to every thing even our 80000 phone also they are taking
4) how the apple dealers are insisting this type of company 's policy to buy to there customeres