[Resolved] OneAssist — M/s OneAssist is cheating on its' customer

ashug1990

Address:	New Delhi, Delhi, 110095
Website:	www.oneassist.in

I got my handset insured from M/s OneAssit and it got liquid damaged. They did not pick up handset within given timeline by them. Also I never got any curtsy handset which they promise. After one and half month I got a response from their side that my handset is non-repairable and they will pay me 70% of its' value and retain the handset with them. I know the handset is repairable and when I handed over it to them it was totally working. I can not buy new same handset from the money they are offering. I tried to contact them over customer helpline and email but no good response. Please help.

My customer ID is: 1065416
Service Request No. 1462443

Regards,
Ashutosh Kr. Mani
+91 [protected]

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Oct 17, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

OneAssist Consumer Solutions Customer Care's response Dear Ashutosh,

Greeting from OneAssist….!

Your case has been communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards
OneAssist

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Comments

avirob147

from Budhana, Uttar Pradesh

same problem is with me ashutosh if this company can't repair phone than why advertise for full insurance very poor service not a customer friendly company . please don't buy this company product.
We purchase this service to relax not to re grate

claim request 765032