Kambola / Indiatimes. Com — non-confirmation of winning at auction held on 17.03.13

Sir,
I took part in kambola auction held on 17.03.13 for a Karbonn A1 plus mobile. At the end of auction I checked the winner list I found that my bid of Rs 16.34 was declared as winner for being unique and lowest. The very next day i.e. 18.03.13 I contacted kambola at [protected]@indiatimes.co.in regarding further course of action for claiming prize. I got an email from one of their staff Miss Soniya Mehta asking for my name and address and feedback about kambola and a question to which I promptly replied on 18.03.13 itself.
Few days passed no communication was made by kambola team to me. Then I mail them asking for further course of action. In response to that Miss Soniya Mehta called me informing that I am not the winner of the auction held on 17.03.13. Again I mailed them at [protected]@indiatimes.co.in to inform me about the winning bid of auction held on 17.03.13 but till today i.e. 31.03.13 I didnt got any reply.
Today I again checked the winner list and found that my bid of Rs 16.34 was still shown as the winner of the auction held on 17.03.13 but Kambola team is very non-responsive.
please help me in this regard so that I could claim my prize.
regards,
Deepak Kr Choudhary
[protected]@yahoo.co.in