[Resolved] Indiatimes Shopping — Defective product delivered and no refund yet | |||
Order Number - [protected] Case no. - 955940 - Case registered withing 24 hours of receiving defective product. Its is defective has been confirmed by HCL service center as well. Brief issue details - 1. I was delivered DEFECTIVE item (HCL ME1 tablet with iProf) 2. I registered complaint withing 24 hours of receiving this defective item. 3. I was told to visit HCL service center, which lead to my 5000+ expenses (leave + fuel) as Indiatimes executive told me, that refund will be done only after receiving DOA from HCL center. 4. HCL service center admitted that its defective item, gave it in writing, which was scanned and shared with Indiatimes shopping. I even arranged a call from HCL service center and Indiatimes call center executive. 5. Now HCL service center is not ready to issue DOA (as per their changed process) 6. India times executive tells me that it is my right and I should get it from HCL service center. 7. Till now that defective item is with me and I have not got any refund till now. 8. HCL service center tried to resolve issue by re-installing software, which did not resolve the issue, But in the process they have un-installed iPROF software as well. Till date , issue has not been resolved. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
hi
i am sunil patil i purchase one mobile (Rocker Dual Sim iFone) and they not given Software CD and book let.pls give me CD and book let.
Regards
Sunil Patil
[protected]
i am sunil patil i purchase one mobile (Rocker Dual Sim iFone) and they not given Software CD and book let.pls give me CD and book let.
Regards
Sunil Patil
[protected]
Indiatimes Shopping — Defected Product And No Refund
Dear Sir,On August I have a order a Shirt through India Times Shopping Having Order Number.[protected], Suborder No.3307574 when i receive my product it is defected . As per the policy i informed the India times about the defected product. They provide me reverse order service to change the order. I had send back the order to the India times for replace but till now neither i don't get my product nor my refund. n the contrary i had end several mail to the concern department. but they don't reply. It is fully exploitation of Consumer rights. Please take the proper action to refund my money otherwise i have to fill the suite against India times.
By-
Amit Kumar Meena
+91-[protected]
After Complaining Here... India times look into the matter and refund my money. Atlast its too late but India times complete there work, , , , , , ,
Dear Mohan,
We have come across this old review that you have posted. As per our records, the issue stands resolved.
Thanks,
Indiatimes Shopping.
We have come across this old review that you have posted. As per our records, the issue stands resolved.
Thanks,
Indiatimes Shopping.
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Indiatimes Shopping — wrong , defective and incomplete delivery
I have booked a 4 in 1 treadmill from www.shopping.indiatimes.com on 29 Nov 2009. on the site they promise the delivery within 8 days after order. They have provied me the wrong information on their website regarding delivery. Finally we got the delivery on 17 dec 2009 after many complaints on customer care by phone and by mail but in broken condition. Half part of the order is still undelivered. I am complaining again and again to indiatimes shopping through phone and by mail . everytime they are committing the response within 24 hour but still there is no response and now they are saying that I have to contact with the manufecturer directly.Please check and take the appropriate action.