[Resolved]  Ticketgenie India Pvt Ltd — Non Receipt of 3 IPL Tickets booked by Ticketgenie India

Hi sir,
Today (3rd april) I have booked 3 IPL 6 tickets (each of Rs 400) from ticketgenie.in (website:http://tickets.ticketgenie.in/eventsReservation.aspx?companyEventGroupI... by using my HDFC Master Card ( International Debit Card) on around 10:15 a.m.. After the booking I have not received any e-ticket voucher in my email account , but still a total amount of Rs 1200 ( 3 tickets each of 400) has been deducted from my HDFC account.During transaction , it was stated a run time server error has occurred.
Please help me as early as possible & Send my e-ticket voucher in my email id.
Account Holder Name : Ranita Choudhury
Account Number : [protected]
HDFC Debit Card No: [protected]
Email id : barick.[protected]@gmail.com
Phone : +91- [protected]
Match Details : Match17 -Kolkata Knight Riders vs Sunrisers Hyderabad
10:30am GMT (4:00pm IST), Sunday 14th April 2013
Venue: Eden Gardens, Kolkata
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Aug 13, 2020
Complaint marked as Resolved 
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Ticketgenie — NON RECEIPT OF TICKETS

I have booked Ticket for IPL Punjab Kings match of 13th March on 20.02.2010 using iplt20.com through www.ticketgenie.in. Though It claims the ticket to be delivered within 3 days . a but after more than 1 week i have not recieved the tickets.

I am not sure if I show the online recipt and the ID CARD , I WILL BE ALLOWED TO THE MATCH.

I have tried caling the given customer care no[protected] but no one pick up.

We make order for 12 Tickets on 20.02.2010 but till date we have not received our tickets and any mail regarding courier airway bill No.


We have called so many time on your given MDN No. but mostly response busy and when connect anyone not pick the call..

Yesterday they pick the call and revert, we are unable to send your ticket by courier due to some technical problem, Please collect tickets from Mohali Stadium, I visit mohali stadium today, but they response they have not tickets..

Order No.- 43779 & 43807

Tickets No. 12286 to 12291 & 12300 to 12305

Rohit Sharma – [protected]

Amit Gupta- [protected]
I post this complaint for non receipt of tickets. I have faced very harashment for receiving tickets, but due one nice person at Mohali Stadium Named Vicky, help me to get my tickets..I am very thankful for his this kind help.

Due to non receipts of my tickets, my 5 friends not attend the match on day because they cant reach at mohali, due to tickets get by me 11 a.m on event day of match.

Now please ignore my complaint

Tahnks
ticket booked on 02052013 for hec stadium for the match dated 12052013.amount was deducted from my account but ticket not delivered indicating "server error"
WHAT ABOUT MY TICKET OR MONEY

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