Trendss.com — order#[protected] Prepaid Order never delivered

Address:New Delhi, Delhi

this is regarding order# 10000184, 5 Order Date: October 2, 2013 I paid the amount Rs. 424.00 by credit card. Till now I've not received any info or update regarding my purchase. I've sent dozens of email to "[protected]@trendss.com" and called this no. "+[protected] " several time but no one answered, and today ivr is saying number is out of service. Now I've realized that I've been fooled by this fraud online shopping company. Not sure how can i get the refund.
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Dear Rajesh

Your ordered product is out of stock with the brand and the same has been communicated to you already. We have already refunded your order amount Rs. 424. Because you had paid through Credit card, normally it takes more time to reflect in your bank account.

Request you to check your account after 4 to 5 working days. Let us know in case of any further query, we'd be more than happy to help you out.

Thanking You!
Trendss.com
Nothing was communicated to me regarding order status until i posted it here. I will wait for "4 to 5 working day" and see if i get the amount refunded. But cant understand why its showing "cash refunded" in order status now. as i paid it through credit card.
My Trendss.com Order #[protected] dt 07/02/2014
Item- Monte Carlo Women Classy Black Full Sleeve Ladies Dress, Size- 42,
Product code or SKU no.- 1131611TP-3-42
My ordered item has not been received so far. There is also no change in status
of my order for last 09 days. Same Item is meant for gifting someone on
her birthday & items must reach me by 19th of this month.
Please note their customer care phone no. is either non-functional or
Fake, nobody picks up the phone in spite of calling them numerous no. Of
time. Even repeated mails to [protected]@trendss.com does
not have any effect. Most surprising is your 'contact us' auto mail
Sending facility, where repeated mail to them will always come
with a message 'Unable to submit your request. Please, try again later'.
It is always refreshing to deal with a business that lives up to their reputation
My Trendss.com Order #[protected] dt 07/02/2014 Fully paid.
Item- Monte Carlo Women Classy Black Full Sleeve Ladies Dress, Size- 42,
Product code or SKU no.- 1131611TP-3-42
My ordered item has not been received so far. There is also no change in status
of my order for last 09 days. Same Item is meant for gifting someone on
her birthday & items must reach me by 19th of this month.
Please note their customer care phone no. is either non-functional or
Fake, nobody picks up the phone in spite of calling them numerous no. Of
time. Even repeated mails to [protected]@trendss.com does
not have any effect. Most surprising is their 'contact us' auto mail
Sending facility, where repeated mail to them will always come
with a message 'Unable to submit your request. Please, try again later'.
It is always refreshing to deal with a business that lives up to their reputation
i did not receive any update on order no.[protected]. It' been more than 20 days, and I dont see any activity on cancellation request of my order. please provide an update and cancel the order asap.this is the worst customer service i have ever seen, and this company looks like a fraud... please do not but anything from trendss.com. it will frustrate you at your extreme...nobody answes customer car number, nobody replies to emails... BIG time cheaters!!!
is there any way consumers can vote, and make this company trendss.com to shutdown because of its fraud nature, and chaeting people...?
sir,
This is p.praveen from tirupati.I had purchased a dress from the website www.trendss.com and paid the amount using my debit card. Later due to out of stock they said that they will refund the money back to my account. It has complteted 2months and didn't get back my money and their website is not even working, not responding when i called to their customer care number +[protected]. kindly help me getting back my money i have the following proofs
1.Invoice they send to my mail
2.debit card transaction details
3.I had spoken with their customer care people using their number
Details:
website:www.trendss.com
order no:[protected]
cost:Rs. 678.00
Thanking you

my details:
p.praveen.
contact no:[protected]
mail-id: praveen.[protected]@gmail.com

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