[Resolved] Onlinecombo.com — Regarding to complain of onlinecombo.com which is cheated me | |||
Dear sir Onlinecombo.com is offering samsung pro plus 128 gb memeory card in just rs 699 plus 100 delivery charges total cod amount is 799 than i have placed an order on onlinecombo.In on dates 24.04.2016 than after successfull place order onlinecombo.com sent me this pacel by book my packet courier company tracking id is 96498932 and one surprise thing this parcel delivered by my go javas courier company tracking is unibmpc109257 (I think book my packet courier company hand over to gojavas )and i have paid rs 799 to go javas courier company.After i have open parcel packing surprsie thing duplicate 64 gb branding name samsung memory card received then i have inform to onlinecombo.com via email with snapshot of parcel and product [protected]@gmail.com .And their compalin contact no [protected] still yet i have not received any one of my mail reply and one surprise thing customer care number is switched off then my question how is this possible these type of froad company is selling duplicate product by reputated barnd name and surprise thing also reputated courier company provide service for these type of froad company cash on delivery .I have complain also to.Courier company to book my packet and gojawas the replied me they are not responsible for this type of issue.I have sent approx 8 to 10 mails but not any reply received and phone no switched off. Then request please ban this type of froad website and inform to samsung also so that they take legal action and please help me to replacing this product or refund my money. Hope your team provide me best resolution. I can provide to you also snapshot of parcel and product. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
onlinecombo order no was [protected]
Reply
Dear Customer,
We've reviewed your concern and would like to inform you that we as logistics/courier partners are solely responsible for delivery of the product. In case the product received is damaged/faulty/duplicate, we would request you to get in touch with the seller to claim refund/replacement. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com, we'll be happy to help you.
Regards,
Team gojavas
We've reviewed your concern and would like to inform you that we as logistics/courier partners are solely responsible for delivery of the product. In case the product received is damaged/faulty/duplicate, we would request you to get in touch with the seller to claim refund/replacement. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com, we'll be happy to help you.
Regards,
Team gojavas
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Gurgaon, Haryana, India
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