Comments
Sr. No.:[protected]
Two nos. Hitachi Split ACs Jet Cleaned by Abhishek on 19th of March.
Both the ACs are not cooling AT ALL after the Jet servicing done by your company.
The report of your person as attached shows that both the ACs did not have any problems before he serviced them & the Gas was also proper & they were working fine.
I have given multiple complaints in the past 25 days to get my ACs back in working condition, but they have been fully ignored.
If immediate action is not taken to get the ACs working again IMMEDIATELY, we will need to file a complaint in the Consumer Court regarding the deficiency in service & no regard for customer complaint or suffering.
Kindly send your SENIOR technician to get this problem sorted out immediately once and for all.
Awaiting reply.
Regards
Samir Garg(M: [protected])
![]()
Two nos. Hitachi Split ACs Jet Cleaned by Abhishek on 19th of March.
Both the ACs are not cooling AT ALL after the Jet servicing done by your company.
The report of your person as attached shows that both the ACs did not have any problems before he serviced them & the Gas was also proper & they were working fine.
I have given multiple complaints in the past 25 days to get my ACs back in working condition, but they have been fully ignored.
If immediate action is not taken to get the ACs working again IMMEDIATELY, we will need to file a complaint in the Consumer Court regarding the deficiency in service & no regard for customer complaint or suffering.
Kindly send your SENIOR technician to get this problem sorted out immediately once and for all.
Awaiting reply.
Regards
Samir Garg(M: [protected])
This is certainly not the experience we want you to have. However, as informed by our Escalations team the AC was serviced, as requested by you. As far as gas recharge is concerned, it can be done at an additional cost. We have also offered you a discount of Rs 999 on gas recharge. We can certainly fix the issue on chargeable basis.
Regards,
Team Onsitego
Two nos. Hitachi Split ACs Jet Cleaned by Abhishek on 19th of March.
Both the ACs are not cooling AT ALL after the Jet servicing done by your company.
The report of your person as attached shows that both the ACs did not have any problems before he serviced them & the Gas was also proper & they were working fine.
I have given multiple complaints in the past 25 days to get my ACs back in working condition, but they have been fully ignored.
If immediate action is not taken to get the ACs working again IMMEDIATELY, we will need to file a complaint in the Consumer Court regarding the deficiency in service & no regard for customer complaint or suffering.
Kindly send your SENIOR technician to get this problem sorted out immediately once and for all.
Awaiting reply.
Regards
Samir Garg (M: 9820127458)