| Address: | Chennai, Tamil Nadu, 600119 | | Website: | bms.eronet.in:8001/customer |
The Internet Connection was disrupted due to cyclone Vardah in Chennai on 12th December, 2016.
Received an SMS after that, saying the services will be restored by 23rd Decemeber, 2016.
I have been calling the Customer Care everyday on the numbers provided, they picked up the calls only after multiple attempts to call.
Even after that everytime they would say that a technician will visit by evening and rectify the issue today itself.
They registered the complaint only twice for which I received complaint numbers.
Even after all this, Nobody ever visited and since a week, they have even stopped taking calls now since a week.
Yesterday I even received couple of SMS stating the account has expired and needs to be recharged.
Why should a user recharge when the connection itself hasn't been working since almost a month till today, i.e. 10th January, 2017.
USER ID - OFCHN1090731
Area - Near Prathyangira Temple, Sholinganallur
Complaint Number - 19128, 19196 Was this information helpful? | 
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