Orange Tours And Travels — refund not received for cancelled ticket even after one month of cancellation | |||
I have booked orange travels bus ticket for travelling from hyderabad to mumbai Ticket no 13281030 from hyderabad to mumbai on service ott - 9 (No dinner break) journey date 04/05/2019 Booked on 21/04/2019 12:45 pm booked by e-ticket Dep time: 10:40 pm - report atleast 15 minutes prior to the departure time at this boarding point Boarding sr nagar, near shiva reddy sweets opp icici bank, hyderabad, telangana, pin: 000000 landmark : near shiva reddy sweets opp icici bank ph: [protected] drop off kalamboli - 10:25 am, kalamboli, mumbai, maharashtra, pin: 000000 Landmark: kb Ph: [protected] Coach type 2+1, sleeper, ac, led (36 seats) Total fare ₹3, 192.00 (₹3, 200.00 - ₹160.00 disc + ₹152.00 gst) Drop off points kalamboli, nerul, vashi, sion Passenger details: Seat number name gender L5 k madhu m L6 k vasudha f *you need to produce the hard copy of this ticket or a mobile ticket at the time of journey. Report atleast 15 minutes prior to the departure time at this boarding point.. Please carry an identity proof terms & conditions: I have cancelled the same on 03.05.2019 Pnr detail - orange tours and travels Routename ott - 9 (No dinner break) - hyderabad to mumbai (2+1) slp ac via pune Journey hyderabad to mumbai pnr no 92180520 Passenger name k madhu, k vasudha Email mobile no [protected] Booking date time [protected]:27 pm journey date [protected] Journey city time 11:00 pm journey start time 11:00 pm Pickup detail 10:40 pm report atleast 15 minutes prior to the departure time at this boarding point. Pickupname: sr nagar - near icici bank opp. To shiva reddy sweets Landmark: near shiva reddy sweets opp icici bank phoneno:[protected] Drop detail 11:20 am - sion - near shivaranjani building, orange travels office Booking type agent ticket status cancelled Remarks 13281030 bulk booking Total passengers 2 seat no l5, l6 Total amounts 3192 Agent name old data transfer mobile android agent ticket no 13281030 Branch name ott booking by itssupport Username itssupport Cancel pnr modify send sms e-ticket pnr history send gst print close Infinity infoway pvt. Ltd. 21 Msgs (14) notify (3) tasks (4) Till date i have called around 200 times to orange travels call centre, every time they are saying within 2-3 days you will receive refund but i didnt receive yet. They have booked other passengers also with higher rate in place of our canelled seats but they are not giving my refund. They are harrasing a lot. Request to please look into so that i gets my refund. Was this information helpful? | |||
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Orange Tours and Travels customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
AC is not working in the while bus. How can we travel the whole night sweating inspite of paying huge amount for the ticket. Who is responsible can't u arrange another bus . Passenger's concern is not important for u. Will u accept if we say that we pay only half of the ticket amount. Vry disgusting .
Reply
Bus Ac not working and wire short circuit, no spare bus with orange travels, customer care no not working
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Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village, Hyderabad, Andhra Pradesh, India - 500055