Orient Electric India — orient water heater geyser

Address: Dehradun, Uttarakhand

मैंने 2015 में एक वाटर गीजर खरीदा था जिसमें कि अगले वर्ष कंप्लेन आई और उसका पूरा एलिमेंट चेंज हुआ कंपनी के इलेक्ट्रीशियन ने उसे ढंग से फिट नहीं किया और अभी 2018 में फिर कंप्लेन आई है अब उसमें पानी टपक रहा है इलेक्ट्रीशियन आता है और फिर से एलिमेंट चेंज करने की बात करता है कस्टमर केयर से बात करने पर मेरे द्वारा यह आश्वासन देकर आएगी कि पूरे पैसे दे दिए जाएंगे लेकिन वह अपने कारीगर को फिर नहीं भेजते हैं इसके बाद कंपनी तरफ से कंप्लेन में सुनवाई नहीं होती है फोन काट दिया जाता है आखिर क्यों
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Orient Electric India customer support has been notified about the posted complaint.
 
3 Comments

Comments

Hi Naval,

We regret the inconvenience caused to you. We would request you to kindly share your complaint no. and contact details so that we can escalate the issue further.

Thanks,
Team Orient Electric
Local retail shop (ROHAN ELECTRICAL. PROP. - SWAPAN GIRI. MOB-[protected].EGRA (DAKSHIN BAZAR) ::PURBA MEDINIPUR) delayed for 25 days to repair. Kindly take necessary step against my complaint.

Subhasis Shee's reply, Jun 17, 2018
Local retail shop (ROHAN ELECTRICAL. PROP. - SWAPAN GIRI. MOB-9932561567.EGRA (DAKSHIN BAZAR) ::PURBA MEDINIPUR) delayed for 25 days to repair. Kindly take necessary step against my complaint.
Hi Subhashis,

We sincerely regret the inconvenience caused to you. We would request you to please share your contact details along with the complaint number with us. You can register the complaint by calling on our toll free number[protected] or get in touch with on https://www.facebook.com/OrientElectric/

Thanks,
Team Orient Electric

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    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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