Orient — Geyser is dripping

We bought geyser 2 months ago only. but it's started dripping water from the below pipes.we made a call to toll free and they said that tank is the problem, we will come and change it.but they didn't come yet. it's been ten days. it's sooo irritating about your delay
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    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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