Oriental Insurance Company — No action on the claim submitted for 6 months

Address:

Chandigarh, Chandigarh

Hi Team I have submitted a medical claim for my father’s Mr. Sutinder Pal Singh in Ivy Hospital Mohali. The claim number is 10756206. This was submitted on[protected] in Mediassist Mohali office. The bill of my father’s treatment is Rs 885133. I have claimed this amount in 2 policies: Plocy Num - [protected]P[protected] = Rs 214791 Plicy Num – 602200/46/14/[protected]_F = Rs 168176 But still as the bill is of quite big amount, I have put the remaining amount Rs 502166 for claim in the current policy number – 231290/48/2015/267. This claim has been submitted on[protected], but till now I have not received any further communication on this. On calling the Mediassist office in Noida I have come to know the previous claim number 10756206 is cancelled and new claim number 10766875 will be used to track this claim. The policy owner is my mother Mrs Inder Mohan Kaur, who is ex employee of Punjab National Bank. Oriental has a tie up with PNB and this policy was bought from the PNB branch. Still nobody is ready to respond to our queries. Request you to take the prompt action on this claim, and kindly pay the sum as requested. Other 2 claims have not taken more than a month to settle this and I am not sure why is it taking so long to settle this by your end. It has been 6 months and still no action has been happened on this, Please call me on the below number in case of any clarifications. Thanks in advance. Regards Simrat Singh [protected]