[Resolved]  Oriflame Cosmetics — Advance taken, goods not delivered

Address:Gurgaon, Haryana

Ms. Deepika Ahuja (mob. no.[protected]) is an selling agent for Oriflame cosmetics. I had contacted her as I wanted to buy a perfume from her, & she agreed to deliver it in 3-4 days time after I transferred some advance to her bank A/C. So, I transferred INR 200 to her bank A/C no. [protected] at 04:51 PM on 31/03/2015. But it has been more than 1 month she has not delivered the perfume to me. Whenever I call her, she either doesn't answer my call or if she answers the call, she says that she is busy or is out of town. One time she came to deliver the perfume, but she said that she forgot to bring the perfume. And when I send her a sms she says she didnt receive my sms. And now when I confronted ehr using my other mobile no, she started shouting on me & abusing me and said that she won't return the money that went to her as advance. Please help me get my money back or the product from her.
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Complaint marked as Resolved 
Verified Support
May 27, 2015
Oriflame India Customer Care's response
Dear Customer,

We truly apologize for the inconvenience you have faced. We request you to share your contact details, consultant id and local branch with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame
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