[Resolved]  Oriflame India — product misplaced

Hi
I have placed one order on 8th august to return her points of the last month with one of your director under her i am a consultant. She placed order from consultant id and requested for delivery at her spo (Which belongs to her friend)
Now the order actually got delivered on 10th august. She neither informed me about the product delivery nor she informed that my wp3 product code 39954 has not been delivered or might be if has been given to someone else by her or might be she has kept that for her own use. On 19th august i asked about the product and total amount to be payable. She sent me the invoice now also she didn't told me that this is missing. Moreover when i enquired her about the same. She is saying that she has registered the claim with which she is not providing me with any incident number, id with which she has registered the complaint or not actually. Nor the company is providing any details with regard to this.
If this is the case what is the point of completing bv if you can't provide me the welcome program kit.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2019
Complaint marked as Resolved 
Finally received response from the company. By mistke my packet has been exchanged with the other consultant.
Oriflame India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oriflame India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    137
    Pending
    0
    Resolved
    30
    Oriflame India Phone
    +91 11 6625 9000
    +91 11 4040 9000
    Oriflame India Address
    1st Floor, L - 29 to L- 34, Radial 6, Outer Circle, Connaught Place, New Delhi, Delhi, India - 110001
    View all Oriflame India contact information