[Resolved]  Bharat Gas / Prateek Gas Agency — Unknown Order status

Address:

Bangalore, Karnataka

My Consumer Number is 56490281

When i recently viewed my online profile for my account i came to know that there was a booking made in my account on 9-Mar-2013 (delivered on same day)and 18-Mar-2013 (delivered on the 25-Mar-2013), when i never booked a cylinder.I would like to know what is the reason for this. The same issue is happening to me for the second time. When i complained for the first they stated to book through calling a IVRS number. But when i check the online account i could see this misuse has happened. Within 45 days of time another cylinder or refill cannot be initiated, Is the Agency playing double role in this?