[Resolved]  Sony Hi Fi — Poor Customer Service

Address:

Gautam Buddha Nagar, Uttar Pradesh

I am a customer of Sony mini hi fi component system MHC- GNZ9D. Since the day I've purchased this system it is a traumatic experience with only money flowing out in repairing but with no desired output. I am a resident of Noida, sector 50. Sony authorised service center, C-32, Near Narula Hotel, Sector 2, Noida are the supposed service centre who would come take the system for 4 days, me giving a follow up call and fighting for my system to be handed over to me and finally reaching me after 15 days, they taking huge amount of money as repairing, the system working for few months, after 3 months me giving a call to the service centre and the repair guy coming and fixing the problem and taking money, after again few months the system non functioning showing disk error, please wait on the LCD, the switches non functioning - calling up noida service centre, the guy coming and fixing but for only few months and the same process gets repeated. The amount of money which has gone in getting it serviced is a lot and the desired output is nowhere to be seen. The credibility of the service centre is now a big question as the service is extremely pathetic. Or it is the system which is beyond repair and only temporarily it is getting repaired. My system is lying dead.