Oven Story — order didn't get placed and the money got deducted and not refunded

Address:

560064

I orderd molten lava cake at 8:28 on 11/05/2019. I payed through google pay. As soon as money is transferred it's written oops order didn't got placed. And i didn't got my money back. I sent and email to oven story. They haven't replied. These guys cheat. They are playing with my craving for molten lava cakes. How will i get my order or when will i get my money back. I want it right now. As i want to ear the cake