[Resolved] OverCart — amount deducted but product not received

Teddygarg

from Mumbai, Maharashtra

Sep 26, 2017

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Www.overcart.com

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]
Email :[protected]@gmail.com
Contact number :- [protected]

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Oct 4, 2017

Complaint marked as Resolved

Hi Team, I have not received any Call, SMS & Email. Can you please Re-Check Again. Which concern I have raised to you

OverCart customer support has been notified about the posted complaint.

Sep 27, 2017

Updated by Teddygarg My problem is still same but complaint status is showing resolved.
How can you do this? it is not right way.
have you resolved my complaint status Only showcasing in Customer satisfaction rating?
Please reopen my ticket OR resolve my issue.

Oct 04, 2017

Updated by Teddygarg Till yet i have not received any update on this not from your side nor from overcart. and you have mentioned resolved my complaint