[Resolved]  OverCart — Fake sale and order cancellation.

Address:122003
Website:www.overcart.com

I placed 3 orders on June 21st, 2017.
The order ids are mentioned below.
I called overcart help-line and asked for the same. They say that my orders are being cancelled due to the failure in quality assurance tests.
I am very much disappointed and frustrated now. Seriously, what is this?? If you didn't have enough quantity to fulfill requirements of the customers then why did you take the orders.
Also if a device is refurbished (which was a case with my order) it is clear that the quality is already examined.

Now I feel my precious time got wasted in this fake overcart sale.

The overcart representatives say that I need to place the order again to get the same product back, but what about the price? The prices have increased by more than 300%. Moreover now the products are unavailable on the site.

I have also placed orders in the past from overcart and also suggested my friends to place orders from here. Strangely, all my friends who also placed orders on June 21st sale (Over The Top sale) have got their orders cancelled too.

Now the picture is clear, they never sell you the products. They only take orders at low prices then after a week or so they cancel all your orders giving some completely illogical reasons.

This behavior from your side is not accepted at all. I want those orders completed at least the two which were in processing stage else I am going to remove my account and will never place any order from this place. Also strict action would be taken from my side.

My order numbers are:

1. BST[protected]
2. BST[protected]
3. BST[protected]
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Aug 2, 2017
Complaint marked as Resolved 
OverCart customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
OverCart Customer Care's response
Hello Pulkit, apologies for the inconvenience. With reference to your complaint, i wish to inform you that we tried reaching you on your registered mobile number but our calls went unanswered. I would request you to please share an alternate number with us so that we may reach out to you and resolve your concern.
Jul 01, 2017
Updated by PulkitKewlani
I never got any call. Also it was me who called you more than 10 times.
Anyway you can always contact me via e-mail. Here is my alternate number : [protected].
Jul 02, 2017
Updated by PulkitKewlani
What happened now?? You people have not contacted me even after providing alternate number. You people haven't solved my problem till now.
Jul 02, 2017
Updated by PulkitKewlani
Why is the orders not shipped till now?? Will I ever get my orders fulfilled? THIS IS VERY VERY FRUSTRATING!!
Complaint comments 

Comments

I never got any call. Also it was me who called you more than 10 times.
Anyway you can always contact me via e-mail. Here is my alternate number : [protected].

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