[Resolved] OverCart — order cancellation because of no information about order. | |||||
Dear sir I done a order for earphone. But i don't receive any information against the order. So i'm cancelling the order i request you to refund my money back to my bank account. Dear sir There is no reply from mail. So i tried to call overcart tool free number but it is saying 'sorry the representatives are busy please call after sometime' why this happening? I ordered an earphone only because of i think it's a trusted company. But i think i'm cheated. There is no reply about the order. Even i cannot contact customer care service. I want to cancel this order and want money back to my bank account. I ordered on overcart website only because of it's a website like amazon, flipkart, ebay. But now i think i'm cheated. There is no reply from overcart for my emails. This is not called business it's called thieve My email id-m. [protected]@gmail.com Payment id: pay_8dzpg92btvtxzf Please do the needful Regards Sabir. Was this information helpful? | |||||
Oct 20, 2017 Complaint marked as Resolved OverCart customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 OverCart Customer Care's response Hello Sabir, apologies for the inconvenience. As per your request, your order has been canceled from our end and the same has been refunded from our end. The refund TXN ID for the same is rfnd_8f6pkVRqVPbMeV. Please be assured that your refund will reflect in your account in the next 5 business days.
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
70
Pending
0
Resolved
57
View all 70 OverCart reviews & complaints
View all OverCart contact information
I have placed an order on 14th sep 2017 for Moto G4 plus mobile. (payment pay_8d85cfPVfd7LyY) payment also done on the same day. But i didn't get any confirmation message about the order. Im sending lot of mails to overcart (Ticket # 105868) and tried contact on toll free number but no response. But till now no action taken on your end, Kindly provide my order status or cancel and refund.
Satheesh Kumar
[protected]