[Resolved] OverCart — Order was cancelled without any notification

Lalit Narvekar

from Mumbai, Maharashtra

Jul 5, 2017

Address: New Delhi, Delhi, 110019

Website: www.overcart.com

Please refer my order no (BST[protected]).
I have ordered the same on 21st June 2017. The order is not yet delivered. Now when i m checking the order status online its showing Cancelled but i didnt get any notification.

I called overcart help-line and asked for the same. They say that my orders are being cancelled due to the failure in quality assurance tests. I can see all the customers who has placed orders on 21st June 2017 all are facing the same issue. I feel now cheated and very much frustrated now. I need the refund for my order at the earliest. Otherwise i have to take strict action against OVERCART.

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Aug 19, 2017

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

OverCart Customer Care's response Hello Lalit, apologies for the inconvenience. We have refunded your amount and the refund TXN ID has been shared with you over a separate email. Trust, we never wanted you to experience any such issues as we take customer satisfaction our utmost priority.

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Comments

rajeevranjan121212

from Jamshedpur, Jharkhand

Aug 7, 2017

I was buy a mi note 3 phone from overcart after 2-3 month phone automatically go to dead.
Now when I called to any mi service centre they are not response for it.
Also overcat not response for it how...?
Why. ? Why.? Why..? Why..? Why..? Why..?
So i have requested to you if have you any type help for me so please help me...
Thanks