Overnite Express — My parcel is missing from a month

Address:

New Delhi, Delhi

I sent a parcel (some daily care items) from New Delhi to Chennai via Overnite express Tri Nagar (Delhi) branch. They further sent it through "The Professional Couriers" and charged separately Rs.90 for the same. Tracking number is DEL[protected]. I sent this courier on 4th May 2015 but the courier is neither delivered nor displaying any status on Professional couriers website. I checked by calling professional courier helpline but they do not have any information for this tracking number. I called and met multiple times with the person in Overnite courier Tri nagar branch and he said that the courier is missing and he always ask for 3-4 days time for giving the status. It's over a month now but still I didn't receive any status for my parcel/courier. Please take some action against the Overnite courier tri nagar branch (Contact Person: [protected]).