[Resolved]  Oxigen Recharge — 275ruppees videocon d2h rechrge not done

On 2nd may i recharged my videocon d2h recharge with275ruppees. Whereas my amount was deducted from internet banking and the recharge was not done.my sbi tranaaction reference no is IG0BXLNOJ3.i also talked to sbioxipay customer service they told to contact merchant but there was not any chance to resolve through telephonicaly.i also talked to sbi customercare they said the recharge is successful. whereas while oxipay it is telling the no. dose not exist.
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Aug 10, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
Oxigen Services India Customer Care's response
Dear Customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.


Regards:
Feedback Team.
Verified Support
May 09, 2016
Oxigen Services India Customer Care's response
Hi Megha,

We sincerely apologize for the inconvenience caused to you. We will ensure that your issue is resolved at the earliest.

Please send the details to sbi.[protected]@myoxigen.com so that we can investigate the issue further. We are eagerly awaiting your reply.

Please let us know, if you have any further concern.

Thanks,

Oxigen Wallet
Verified Support
May 18, 2016
Oxigen Services India Customer Care's response
Hi,

Thank you for writing to us.

Apologies! for any inconvenience caused to you due to our marketing SMS. Please call your operator to activate DND service to your mobile number.

If you have any further concern, please let us know.

Thanks,

Oxigen Wallet
Verified Support
May 31, 2016
Oxigen Services India Customer Care's response
Dear Customer,

Thank you for writing to us. We apologize for the inconvenience caused to you.

We will ensure that your issue is resolved at the earliest. Please send the transaction details to sbi.[protected]@myoxigen.com. We are eagerly awaiting your reply.

Please let us know, if you have any further concern.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

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I get losts of promotional sms from oxigen wallet which is very irritating .I request you to stop them immediately

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I am recharge no [protected] with sbi nb 175 deducted from my account but not succesI'l My ref I'd oxisbi8877218igoavbbsz6 Please refund my amount thank you

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Sir, iam using the SBI NET BANKING Today my account will be taken your service provider Rs.1890 toEXESSFEE.What will reason to take this amount.plz resent myaccount

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Aricel mobile recharge not credited rs 100 ref ;igoapavc6 on dated 24 June 2015 pl get me the status mb [protected]

Oxigen — online recharge

reference no. OXISBI5564274IG0AESVMW7 dt. 17.06.2015 recharged Rs.95/, amount deducted from my account but recharge amount not credited.

Oxigen Recharge — Recharge not Sucessful

Payment Status Completed successfully.
Transaction Status Transaction UnSuccessful. OxiTransID -[protected]
Reference Number [protected]
Transaction ID OXISBI17940612
Service ETOP*INDI*AP, [protected]
Bank Transaction ID IG0BZCROP2
Transaction Time 5/13/2016 11:27:16 AM
Recharge Amount 100

regarding mobile topup uninor recharge of Rs.30

Respect Sir today i have recharge union top up of Rs 30 through net banking but the same not recharged but Rs.30 deducted from my account . Please recharge the same on my cell Union NO.[protected].

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