Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 35%
Submit a Complaint
359
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
[Customer Care]
89
35
+91 12 0719 1010
[OxigenWallet]
34
10
+91 12 4716 1100
[Head Office]
24
12

Fax:
Fax:
+91 12 4436 2151

Additional info
Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

Customer satisfaction rating
35%
Complaints
359
Pending
124
Resolved
124
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (58)

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Oxigen Services India Customer Care related pictures (58)

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — Transaction unsuccessful and payment successful our bank account oxigen reference no. 17508460851608201620

 8983543998 on Aug 20, 2016
I have recharged rs.37 to my mob no 8983543998 through corporation bank net banking not recharges received amount 31 but payment dedicated our corporation bank. Find the below details -


Docomo
Payment successful
Transaction unsuccessful.
Recharge request
Oxigen reference no. 17508460851608201620
Transaction
Time 16/08/2016 08:29
Operator
Name docomo
Region
Name northeast
Mobile
Number 918983543998
Recharge
Amount rs.31
Call
Oxigen customer care at 91124
–...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Billing issue

 sandip Nirmale on Aug 19, 2016
Dear, sir
I am used sbi bank service. State bank of freedom. I have pay postpaid mobile bill for idea no 9960440142 r's 900. 5th august 2016 bill are not pay not show any transaction id and history in my account. But amount debited in my sbi bank account. Plz so plz refund my money


Thanks
Sandip nirmal
Mo no 9960440142
Mail id sandipnirmale63@gmail.com...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Mobile recharge Vodafone ..rupees 220 was debited from my account and the amount is not credited.. My mobile number is 9539707028

 Ambilimoosad on Aug 17, 2016
My mobile number is 9539707028 . it is a vodafone connection.. My transaction I d is IGOCNQIXWO..amount 220 rs not credited yet...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Mobile bill pay issue

 amit2648 on Aug 17, 2016
Dear
Oxigen wallet
I have pay posped mobile bill for airtel no.9810237855 rs.303 10th august 2016
Bill are not pay not show any transaction history in my oxigen account but ammount debited in my syndicat bank debit card pos txn id. At 70012188-504492070012188 so please refund my money


Thanks
Amit kumar
Mob no. 9711127631
Mail id. Amitkumar2648. Ak@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — Return my money rs.400 - account debited twice 200+200 but not recharged the account

 Gulam Ehind Ahmad Abbas Khan on Aug 17, 2016
I tried and recharged my phone number from sbi-oxipay, account debited but not recharged.

Amount debited on 29th-jul-2016

Please return my 400 rupees.

The below images are proof for my online money transfer to sbi-oxipay....
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — Fraudulent work by oxigen wallet

 wonka waran on Aug 16, 2016
From august month i have started getting unwanted oxygen wallet otp to my number but i never registered my number with oxygen wallet and again and again i started getting otp around 2.00am and i took an initiative and mailed the regarding issues to oxygen wallet customer care mail id which is mentioned in their website i even attached the screen shot of msg i got no reply still am getting otp and many time i am getting an"hi" msg from md-oxicas its clearliy seen that some one is trying to trap me and number number but that nub is not linked with any bank account...
Complaint comments  Read comments Complaint category Utility Services

Oxigen Recharge — Txn failed.

 mahender kotte on Aug 16, 2016
I was trying to load 2000rs into oxigen wallet on 8th of august 2016, but money got debited from hdfc bank credit card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my credit card or add it to wallet.

Registered email id: mahenderkotte1@gmail.com
Bank name:hdfc bank credit card number ending with 9859

Amount & date : 2000 & 08/08/2016...
Complaint comments  Read comments Complaint category Credit Cards

Oxigen Recharge — Txn failed no refund [Resolved]

 anwarkhan12 on Aug 15, 2016
I was trying to load 500 into oxigen wallet on 13th of august but money got debited from bank & not credited to wallet.
I have sent a mail to oxigen regarding this no reply from them yet.
Kindly refund it back to my account or add it to wallet.

Registered email id: khansteel111@yahoo.in
Bank reference : ig0cndrbr7 (Check attached ss)
Amount & date : 500 & 13/08/2016
Tweet link: https://twitter.com/Anwark23/status/764340405550747652...
Complaint comments  Read comments Complaint category Online Shopping

Oxigen Recharge — I have loaded money in my oxigen wallet but my oxigen wallet is credited

 Ehtesham Uddin on Aug 13, 2016
I have loading money in oxigen wallet but my wallet is not credited so please help me credit my wallet sir my oxigen wallet is not credit so. I m nrvs pls credit my wallet sir my account cash is debited but my wallet is not credited...
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — No Virtual Card generated

 Yashjidps1k on Aug 15, 2016
I generated vcc worth 550 on www.oxigenwallet.com my money got debited but no virtual card ia generated.No response from oxi.Please give me refund or provide vcc worth 550 in virtual credit card section as it is not showing..
Details-720******1
Transaction no -17425788351108201613


It shows me eroor that
Do u want want to reactivate...
And i click on yes, but nothing happen even thpugh i m using 4g please help me
Oxigen is cheating me.Not giving me redund.Never use oxigen.And if i didnt got my money back i will file a case on oxigen wallet.I...
Complaint comments  Read comments [1]Complaint category Online Shopping

Oxigenwallet.com — Oxigenwallet refused problem

 mukesh dhanka on Aug 10, 2016
Mene oxigen wallet ki id par balance dala tha jo oxigen wallet ki id par to aa gaya hai lekin wo refused bata raha hai... Meri oxigen wallet ki id in number se bani hui hai 8094746557 or paswrod 139603 hai please mera balance oxigen wallet ki id par refund kara dijiye. Me bahut dino se pareshan hu meri kisi ne help nhi ki oxigen wallet ke costmer care par bhi mujhe theek se javaab nhi meilt.. Please sir help me mera paisa mujhe lautane me meri help kare.....
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — Mobile recharge Issue

 Tulu1986 on Aug 4, 2016
Dear Sir/Madam,


I have recharged Rs.157 to my mob no 9555063642 through BOI debit card and deduction the same amount. But unable to recharge or not generate any trans ID :-

Recharge date :- 4th Aug 2016.

recharge MOB :- 9555063642
Bank Of India

Harshabardhan
cell 9555063642
mail id : [email]h.samantara@gmail.com[/email]...
Complaint comments  Read comments Complaint category Mobile Handsets

Oxigen Wallet App — No cashback received.

 Nipurn Mehta on Aug 2, 2016
Have sent 2 mails to their customer care email id. But no satisfactory reply has been received, infact got reply only once from their side. Customer care number also isnt working.

Below is the conversation

Hi

I loaded rs.650 to my wallet. Was supposed to receive extra money ss per your "50% cashback on load money" scheme. Kindly look into this and revert back

Regards
Nipurn mehta
9879435800
Nipurnmehta007@gmail.Com

Message from customer service
Your account | oxigen wallet


Hello...
Complaint comments  Read comments Complaint category Online Shopping

Oxigenwallet — Fake advertising and promotions to acquire money from customers

 Prg0027 on Jul 25, 2016
Oxigen wallet services are all fake promoting themselfs by giving monsoon offers of 50% cashback within 48 hours.
They are fraud once you transact with them they dont even care any more neither will they reply for your query if you ask for cashback.
Guys dont fall in trap of this fake online wallet service.
Its been over 48 hours and ive mailed them like 3-4 time they dont even care to reply back to solve my query whereas cashback lol ive lost hope.
Oxigenwallet such a fake thing....
Complaint comments  Read comments Complaint category Utility Services

Oxigen Recharge — Recharge not done payment deducted from sbi a/c

 barunonline on Jul 11, 2016
Transaction reference no. 8391078031cv00250469

Recharge of rs. 649/- on relince gsm not done, but amount deducted from sbi a/c

Please do the needful.

Attaching screenshot....
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Recharge not received

 Rupesh98500 on Jul 7, 2016
Sir,
I usally recharge through oxy pay service
And i never found it unsafe before
On july 16, i tried o recharge through this service for rs 110.. But unfourtunetlly i could not get recharge of the said amount
I waited for more than 4-5 hours and then i decided to make complaint to u
My idea mobile number is 9881290588 and i have recharged for the amount of rs 110, my transaction referance is
Igochlnxr5 on 7 july at 13:49
My bank is showing succesful transaction of rs 110.. And not showed the refund i was expecting for non-recharge if..
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Transaction failed no refund [Resolved]

 nilaisingh on Jul 6, 2016
Transaction id : 16872261870407201610
After a long argument on call with oxigenwallet associate from leadership team, i'm sending this mail on her demand to oxigenwallet.in which she asked to attach the email which was sent by me to bank to get refund of failed transaction along with my whole concern.
So here i'm sharing the issue. i made one transaction of 4000/- rs from my credit card to oxigenwallet (mob number: 9962119559, email: jugadnumber1@gmail.com). i made this transaction through oxigen wallet android app. that transaction got stuck and screen got hanged in phone for a while.in...
Complaint comments  Read comments Complaint category Credit Cards

Oxigen — Not for recharge

 Haresh Singh on Jul 5, 2016
Not for recharge please back my money
my name- HARESH SINGH
a/c no- 33323221689
Transaction Ref No- IG0CGYZWV9
RS-46
Date on - 04-JUL-2016...
Complaint comments  Read comments Complaint category Schools

Oxigen Services India Private Limited — Oxigen oxigen wallet, fraud company cheated 31, 000 rs money [Resolved]

 Rajeev Mishra75 on Jun 25, 2016
Dear sir.

I am rajeev mishra. I have saving account in your uco bank armapur kanpur branch account number 03840100104167.

On sunday 19/06/2016 i have a call from number 07281083119 at my registered mobile number with bank. Person has said he is calling from uco bank luckhnow and this call is regarding for verification of my mobile number registered with bank.

Suddenly i have started message come at my registered mobile number with bank that 9 transaction are making from my account. A total 31, 000.00 rs. Has been deducted from my account and the person...
Complaint comments  Read comments [5]Complaint category Banks

Oxigen Online Recharge — Online recharge reg

 rdvprasad on Jun 13, 2016
Sir i am r d v prasad, i recharge rs 110 /- bsnl operator my mobile number is +91 8985897002 at that time the transaction is successfully completed but i did not get recharge at that time, my bank number is 33183452931and transaction number is oxisbi1887857ig0cdjpjy6. So please recharge or refund amount immediately otherwise i will never use this site....
Complaint comments  Read comments Complaint category Telecommunications

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