Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
336
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
(Customer Care)
65
21
+91 12 0719 1010
(OxigenWallet)
28
7
+91 12 4716 1100
(Head Office)
19
9
Fax:

Additional info
MyOxigen Contact Form

OxiCash Contact Form & Contact Details

OxigenWallet Contact Form

OxigenWallet F.A.Q.

Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

View More Information...

Customer satisfaction rating
9%
Complaints
336
Responses
37
Resolved
24
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (52)

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Oxigen Services India Customer Care related pictures (52)

Oxigen Services India Complaints & Reviews

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Oxigen India Services — Company is fraud, they have cheated me.

 Amitabh K on May 26, 2016
I have submitted the approval letter of sbi for kiosk banking to oxigen services (India) pvt. Ltd. After few days a company called me which name is oxigen india services so i didn, t care the both of company. Oxigen india services said that you have to submit the registration fee for kiosk banking 5500/-, licence fee 18500/-, cc account refundable amount 25000/-, kit (Refundable amount) 11700/- and kit insurance amount 10500/- i have submitted whole amount in company's current account.

Now this time company not giving me any detail like cc account, policy number, licence number of...
Complaint comments  Read comments [1]Complaint category Business & Finances

Oxigen Recharge — Complaint about recharge through online

 streamlet surong on May 22, 2016
My name is streamlet surong,
i have recharged rs 30 two times and rs 10 one time is been written successful but i didnt get any successful messenges or balances through my mobile... if it is happen to be this way... It really made me scared to recharged through your company.. My email id streamletsurong@gmail.com, please, i want my recharge to be successful... as quick... it can't cut my account balances without successful...
Complaint comments  Read comments [1]Complaint category Internet Services

Oxigen Recharge — Regarding refunding of amount

 vinay kumar H M on May 19, 2016
Dear sir/madam,

I have lodged a complaint against the oxigen services india ltd for not processing my mobile bill for the sum amount of rupees 3984 for the number 9886407963 and a sum amount of rupees 571 for the mobile number 9741163440. But till today they have not made my payment and also they have not re-funded the amount. I kindly request you to lodge a serious complaint against the above matter and request you to make them to refund the amount with the fine and also with intrest amount for the paid amount and i request you to assure me to pay a amount of rupees 5 laks for the...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Oxigen Wallet — Recharged in wrong instead of showing in wallet

 Sudhir Vasoya on May 14, 2016
Sir I have recharged my Vodafone gujarat number 08141632532 from oxygen wallet. the plan was shows that Get 1GB 3g in Rs. 255. but I have received 500 free minutes. while contacting oxygen they replied contact Vodafone. while contacting Vodafone they replied they had not launched plan 1GB 3g in Rs. 255. but this plan shows on oxygen wallet. I have also launched complaints in oxygen care with ticket 204913 but they are replying rudely. wallet company is responsible for providing what shows in wallet. kindly launch my complaint and give me justice....
Complaint comments  Read comments [9]Complaint category Online Shopping

Oxigen Recharge — Sbi credit card fraud transaction made in oxigen wallet website

 Nageswaran L on May 12, 2016
My mother had got a call from a women on 8th April 2016. She has stated that she is calling from SBI Chennai.

She has made 6 fraud transactions using my mother's SBI credit card. My mother had not revealed any of the card details during the call instead the lady herself has got the details about the card number, CVV and OTP and has cross checked that the details were correct with my mother.

She has done totally 6 transactions worth Rs.12, 000 ( 2000 each ) from our credit card.

We had called SBI regarding this issue and we received a transaction dispute...
Complaint comments  Read comments [10]Complaint category Credit Cards

Oxigen Recharge — Regarding mobile bill payment

 vinay kumar H M on May 11, 2016
Dear sir/madam

This is VINAY KUMAR H M from bangalore, electronicity post. I have made my mobile bill payment on 21.04.2016 for the mobile number 9886407963 and also my wife mobile number 9741163440 the sum amount of rs. 3984.00 and 571.00. Till today according to vodafone care the payment made is not credited to their account. I kindly request you to give me the clarification why the payment has not been credited till date. And i also request you to refund the amount if you cannot credit to their account.

Due to this issue they have disconnected my out going calls...
Complaint comments  Read comments [12]Complaint category Mobile Service Providers

Oxigen services india — Recharge not done but money deducted

 Daivat Buch on May 6, 2016
I had done a recharge of Rs. 195 3G service pack (airtel) on my mobile phone on 04.05.16 through Oxigen SBI Mobile but till date the said recharge has not been done.
I went to Airtel office but they said it didn't come to us.
So my money has been lost or is with Sbi oxygen.
My Mobile No. 9601389428.
Kindly refund my money so that I can continue to rely on this extraordinary service of Sbi i.e. Oxygen...
Complaint comments  Read comments [6]Complaint category Other

Oxigen Recharge — 275ruppees videocon d2h rechrge not done

 Megha939 on May 8, 2016
On 2nd may i recharged my videocon d2h recharge with275ruppees. Whereas my amount was deducted from internet banking and the recharge was not done.my sbi tranaaction reference no is IG0BXLNOJ3.i also talked to sbioxipay customer service they told to contact merchant but there was not any chance to resolve through telephonicaly.i also talked to sbi customercare they said the recharge is successful. whereas while oxipay it is telling the no. dose not exist....
Complaint comments  Read comments [9]Complaint category Other

Oxigen Recharge — Recharge was not done but amount was deduct from my account

 Gopi Nag on May 2, 2016
Dear sir,

On may 1st 2016 i did recharge for my airtel mobile number 7032630897, rs.97.00/-

The amount was deducted from my sbi account but recharge was not done

01-may-2016 (01-may-2016) to transfer
Inb oxi services oxisbi17511912ig0bxictz4 97.00

So, please verify my transcations and please arrange my money back

Waiting for your fast reply.

Thank you
Regards
Gopinag.N...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Myoxigen — Amount not refunded. But limit

 bunnyvinnu on Apr 19, 2016
Dear All, Don't Believe myoxigen.co, apimyoxigen.in, myoxigen.co.in
they are completely using SMSAchariya Api but they providing api ag 5% commission. How they can give? Beware of this company...
They are giving west bengal address ...
but accounts in delhi.

They are not refunding all recharges,
If refunded they will keep account limit.
please beware of this cheaters..
Thank you ...
This like companies coming to market with famous company names.....
Complaint comments  Read comments [3]Complaint category Telecommunications

Oxigen Wallet — Wrong deduction of online payment [Resolved]

 Raj1001 on May 2, 2016
Hi,


I was doing online shopping on (shopcartz.com) while shopping INR 1000 was deducted through oxygen wallet on 19-Feb-2016 from my Axis bank account (914010021588355) but shopping was decline.
Transaction number is:- 70012188
Axis reference no.:- 20502050
cost of item shown at website was INR 1 but deduction was INR 1000
please kindly help me to resolve it...
Complaint comments  Read comments [4]Complaint category Online Shopping

Oxigen Recharge — Failed transaction getting success without approval

 vineet hosbet on Apr 10, 2016
Hi Ankur,
This is with regards to a recharge attempt done on 17th March for Rs.250 thru Oxigen Wallet. This was the 1st & last time time i was using your freaking service. The transaction had failed and i had recieved a message stating 'UH-OH Your transaction failed due to an unknown error. We're a little embarrassed:(Request you to try again in sometime. Thank you! We love your patience." As i saw this message i recharged thru Paytm for Rs.250 as i wanted a recharge immediately. I also expected the failed transaction amount to be transferred to my credit card account or oxigen wallet....
Complaint comments  Read comments [3]Complaint category Other

Oxigen Recharge — Mobile recharge failed

 naresh gulsia on Apr 6, 2016
Sir/madam, it is to my utmost discomfort that on dt/02/04/2016 i used sbi internet banking to recharge my mobile no.9816363268 at 6.30pm, but till now neither refund nor recharge has been done by oxigen services.My ac with sbi was debited with rs.124/further i may mention that the txn.No.Of the said debit is ih61334010.Kindly look into the matter at your end and help me to get my refund at earliest. Thanks...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Oxigen Recharge — Airtel recharge not done

 naresh gulsia on Apr 5, 2016
I used the facility of topup recharge provided by sbi internet users for recharge of my mobile 9816363268 with rs/124/ on dt 02.2.2016 at 6.30pm but the credit to my mobilr was not done till now.kindly look into the matter at your end and help me to get refund accordingly. thanks....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Oxigen Services Private Limited — Tata sky recharge not fulfilled despite transacting the requisite amount via sbi netbanking

 Humtsoe on Apr 3, 2016
On 30th march 2016, i used oxipay service to pay for my tatasky tv. The transaction reference number for the payment made is oxisbi162835791gobsuhbho it has been nearly a week but my tatasky account is not yet activated. None of the customer care numbers of oxigen services seem to be working. Please help....
Complaint comments  Read comments [1]Complaint category Business & Finances

Oxigen Recharge — Bill non payment

 Dpk Ind on Mar 31, 2016
I have to pay my airtel bill on number 0522-4006505 and dated 08/03/2016 12:13:4 by oxigen, retailer store name is the mobile store kamla nehru marg chowk lucknow 226003 (U.P), but i have got mail by airtel again and again your bill not pay and i am going retailer store again and again but hi's saying your your bill will also pad.Today is 31/03/2016 and i was paid 08/03/2016.Please help us .We are attaching the receipt bill copy please find the attachment.
Bill holder mrs sapna upadhyaya
7505388820, 0522-4006505...
Complaint comments  Read comments [2]Complaint category Products & Services

Oxigen Recharge — Not recharge my bsnl mobile no.9408499194 on 14/03/2016

 pratyush sinha on Mar 17, 2016
I have recharged my bsnl mobile number 9408499194, through sbi netbankilg amount of rs 135/-. I got a successful recharge message from sbi and also amount was deducted from my account but the amount is not credited in my mobile. Kindly do refund or recharge to my number
My transaction reference number is
140320161149023817 & transation id no.Oxisbi15371434....
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — Not for recharge

 Haresh Singh on Mar 17, 2016
Not for recharge please back my money
Transaction ref. No. Ig0bqycys0 for rs.75 on 17-mar-16
Time 06:58
My name - haresh singh
A/c - 33323221689
Ifsc : sbin0006509...
Complaint comments  Read comments [3]Complaint category Other

Oxigen Recharge — Online phone recharge

 rajdeep 1982 on Mar 16, 2016
Dear sir

ye maine richarj kiya jiska bank account se paisa bhi kat chuka hai aur mobile me bhi nahi aaya is paise ko vapas karne ki krpa kare
iski mail ki copy attached hai
On Sun, Mar 13, 2016 at 6:51 PM, Oxigen wrote:

Payment Status Completed successfully.
Transaction Status Transaction failed. OxiTransID - 15162881961303201618
Reference Number 130320161849348939
Transaction ID OXISBI15348415
Service ETOP*BSNL*UPW, 9568951704
Bank Transaction ID IG0BQLYAZ1
Transaction Time 3/13/2016 6:51:49 PM
Recharge...
Complaint comments  Read comments [5]Complaint category Online Shopping

Oxigen Recharge — Complain about your staff

 jpo on Mar 12, 2016
Dear sir

I have taken your mobile recharge machine by Aslam about 3 month back, my ro id is 3132300024, and Aslam has given me all false information 3 month passed i am not able to recharge airtel product, when i spoke to customer care they told me that your id is registered in different name, in short he has given me a second hand machine which is registered in bokaro which is 200 km away from my place now i am not able to recharge my machine secondly when i asked about me activation of airtel product after 3 months they told me to follow some steps in that i need to mail zm praveen...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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