Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 31%
Submit a Complaint
343
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
(Customer Care)
80
28
+91 12 0719 1010
(OxigenWallet)
30
8
+91 12 4716 1100
(Head Office)
21
9


Additional info
MyOxigen Contact Form

OxiCash Contact Form & Contact Details

OxigenWallet Contact Form

OxigenWallet F.A.Q.

Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

View More Information...

Customer satisfaction rating
31%
Complaints
343
Responses
115
Resolved
102
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (53)

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Oxigen Services India Customer Care related pictures (53)

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — Recharge not done payment deducted from sbi a/c

 barunonline on Jul 11, 2016
Transaction reference no. 8391078031cv00250469

Recharge of rs. 649/- on relince gsm not done, but amount deducted from sbi a/c

Please do the needful.

Attaching screenshot....
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Recharge not received

 Rupesh98500 on Jul 7, 2016
Sir,
I usally recharge through oxy pay service
And i never found it unsafe before
On july 16, i tried o recharge through this service for rs 110.. But unfourtunetlly i could not get recharge of the said amount
I waited for more than 4-5 hours and then i decided to make complaint to u
My idea mobile number is 9881290588 and i have recharged for the amount of rs 110, my transaction referance is
Igochlnxr5 on 7 july at 13:49
My bank is showing succesful transaction of rs 110.. And not showed the refund i was expecting for non-recharge if..
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Transaction failed no refund

 nilaisingh on Jul 6, 2016
Transaction id : 16872261870407201610
After a long argument on call with oxigenwallet associate from leadership team, i'm sending this mail on her demand to oxigenwallet.in which she asked to attach the email which was sent by me to bank to get refund of failed transaction along with my whole concern.
So here i'm sharing the issue. i made one transaction of 4000/- rs from my credit card to oxigenwallet (mob number: 9962119559, email: jugadnumber1@gmail.com). i made this transaction through oxigen wallet android app. that transaction got stuck and screen got hanged in phone for a while.in...
Complaint comments  Read comments [1]Complaint category Credit Cards

Oxigen — Not for recharge

 Haresh Singh on Jul 5, 2016
Not for recharge please back my money
my name- HARESH SINGH
a/c no- 33323221689
Transaction Ref No- IG0CGYZWV9
RS-46
Date on - 04-JUL-2016...
Complaint comments  Read comments Complaint category Schools

Oxigen Services India Private Limited — Oxigen oxigen wallet, fraud company cheated 31, 000 rs money [Resolved]

 Rajeev Mishra75 on Jun 25, 2016
Dear sir.

I am rajeev mishra. I have saving account in your uco bank armapur kanpur branch account number 03840100104167.

On sunday 19/06/2016 i have a call from number 07281083119 at my registered mobile number with bank. Person has said he is calling from uco bank luckhnow and this call is regarding for verification of my mobile number registered with bank.

Suddenly i have started message come at my registered mobile number with bank that 9 transaction are making from my account. A total 31, 000.00 rs. Has been deducted from my account and the person...
Complaint comments  Read comments [7]Complaint category Banks

Oxigen India Services — Csc [Resolved]

 Munnu kumar2 on Jun 6, 2016
Dear sir oxigen india services company ne ham se 45000 rupay jo apna current ac par mangaya aur o company ka account tha aur bank ka nam karur vysya bank tha jiska ac number 4406135000001838 aur ifsc code kvbl00 44061 hai bank adress rajnagar rdc gzb ek aur ac numberpar mangaya jo comapny ka nahi aur o ac nitin kumar ka nam se tha jiska ac number 7991000100020306 aur bank name punjab national bank hai aur ifsc code hai punb0799100 address 66 noida hai sir mere pass bahut proof haisir please hame help kijie Mob Number 96661481763...
Complaint comments  Read comments [1]Complaint category Internet Services

Oxigen Recharge — My mobile number was not recharged ,though the was deducted from my sbi account

 Amarnadh Jonna on Jun 2, 2016
Payment status completed successfully.
Transaction status operator service unavailable oxitransid - 973577439
Reference number 010620161637413726
Transaction id oxisbi18597743
Service etop*unin*ap, 8523863919
Bank transaction id ig0ccbuuj3
Transaction time 6/1/2016 4:40:52 pm
Recharge amount 150
Uninor ap
Not recharged yet 15.10hrs, 01/06/16...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Oxigen India Services — Company is fraud, they have cheated me. [Resolved]

 Amitabh K on May 26, 2016
I have submitted the approval letter of sbi for kiosk banking to oxigen services (India) pvt. Ltd. After few days a company called me which name is oxigen india services so i didn, t care the both of company. Oxigen india services said that you have to submit the registration fee for kiosk banking 5500/-, licence fee 18500/-, cc account refundable amount 25000/-, kit (Refundable amount) 11700/- and kit insurance amount 10500/- i have submitted whole amount in company's current account.

Now this time company not giving me any detail like cc account, policy number, licence number of...
Complaint comments  Read comments [2]Complaint category Business & Finances

Oxigen Recharge — Complaint about recharge through online

 streamlet surong on May 22, 2016
My name is streamlet surong,
i have recharged rs 30 two times and rs 10 one time is been written successful but i didnt get any successful messenges or balances through my mobile... if it is happen to be this way... It really made me scared to recharged through your company.. My email id streamletsurong@gmail.com, please, i want my recharge to be successful... as quick... it can't cut my account balances without successful...
Complaint comments  Read comments [1]Complaint category Internet Services

Oxigen Recharge — Regarding refunding of amount

 vinay kumar H M on May 19, 2016
Dear sir/madam,

I have lodged a complaint against the oxigen services india ltd for not processing my mobile bill for the sum amount of rupees 3984 for the number 9886407963 and a sum amount of rupees 571 for the mobile number 9741163440. But till today they have not made my payment and also they have not re-funded the amount. I kindly request you to lodge a serious complaint against the above matter and request you to make them to refund the amount with the fine and also with intrest amount for the paid amount and i request you to assure me to pay a amount of rupees 5 laks for the...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Oxigen Wallet — Recharged in wrong instead of showing in wallet

 Sudhir Vasoya on May 14, 2016
Sir I have recharged my Vodafone gujarat number 08141632532 from oxygen wallet. the plan was shows that Get 1GB 3g in Rs. 255. but I have received 500 free minutes. while contacting oxygen they replied contact Vodafone. while contacting Vodafone they replied they had not launched plan 1GB 3g in Rs. 255. but this plan shows on oxygen wallet. I have also launched complaints in oxygen care with ticket 204913 but they are replying rudely. wallet company is responsible for providing what shows in wallet. kindly launch my complaint and give me justice....
Complaint comments  Read comments [10]Complaint category Online Shopping

Oxigen Recharge — Sbi credit card fraud transaction made in oxigen wallet website

 Nageswaran L on May 12, 2016
My mother had got a call from a women on 8th April 2016. She has stated that she is calling from SBI Chennai.

She has made 6 fraud transactions using my mother's SBI credit card. My mother had not revealed any of the card details during the call instead the lady herself has got the details about the card number, CVV and OTP and has cross checked that the details were correct with my mother.

She has done totally 6 transactions worth Rs.12, 000 ( 2000 each ) from our credit card.

We had called SBI regarding this issue and we received a transaction dispute...
Complaint comments  Read comments [12]Complaint category Credit Cards

Oxigen Recharge — Regarding mobile bill payment [Resolved]

 vinay kumar H M on May 11, 2016
Dear sir/madam

This is VINAY KUMAR H M from bangalore, electronicity post. I have made my mobile bill payment on 21.04.2016 for the mobile number 9886407963 and also my wife mobile number 9741163440 the sum amount of rs. 3984.00 and 571.00. Till today according to vodafone care the payment made is not credited to their account. I kindly request you to give me the clarification why the payment has not been credited till date. And i also request you to refund the amount if you cannot credit to their account.

Due to this issue they have disconnected my out going calls...
Complaint comments  Read comments [13]Complaint category Mobile Service Providers

Oxigen services india — Recharge not done but money deducted

 Daivat Buch on May 6, 2016
I had done a recharge of Rs. 195 3G service pack (airtel) on my mobile phone on 04.05.16 through Oxigen SBI Mobile but till date the said recharge has not been done.
I went to Airtel office but they said it didn't come to us.
So my money has been lost or is with Sbi oxygen.
My Mobile No. 9601389428.
Kindly refund my money so that I can continue to rely on this extraordinary service of Sbi i.e. Oxygen...
Complaint comments  Read comments [6]Complaint category Other

Oxigen Recharge — 275ruppees videocon d2h rechrge not done

 Megha939 on May 8, 2016
On 2nd may i recharged my videocon d2h recharge with275ruppees. Whereas my amount was deducted from internet banking and the recharge was not done.my sbi tranaaction reference no is IG0BXLNOJ3.i also talked to sbioxipay customer service they told to contact merchant but there was not any chance to resolve through telephonicaly.i also talked to sbi customercare they said the recharge is successful. whereas while oxipay it is telling the no. dose not exist....
Complaint comments  Read comments [11]Complaint category Other

Oxigen Recharge — Recharge was not done but amount was deduct from my account

 Gopi Nag on May 2, 2016
Dear sir,

On may 1st 2016 i did recharge for my airtel mobile number 7032630897, rs.97.00/-

The amount was deducted from my sbi account but recharge was not done

01-may-2016 (01-may-2016) to transfer
Inb oxi services oxisbi17511912ig0bxictz4 97.00

So, please verify my transcations and please arrange my money back

Waiting for your fast reply.

Thank you
Regards
Gopinag.N...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Myoxigen — Amount not refunded. But limit

 bunnyvinnu on Apr 19, 2016
Dear All, Don't Believe myoxigen.co, apimyoxigen.in, myoxigen.co.in
they are completely using SMSAchariya Api but they providing api ag 5% commission. How they can give? Beware of this company...
They are giving west bengal address ...
but accounts in delhi.

They are not refunding all recharges,
If refunded they will keep account limit.
please beware of this cheaters..
Thank you ...
This like companies coming to market with famous company names.....
Complaint comments  Read comments [3]Complaint category Telecommunications

Oxigen Wallet — Wrong deduction of online payment [Resolved]

 Raj1001 on May 2, 2016
Hi,


I was doing online shopping on (shopcartz.com) while shopping INR 1000 was deducted through oxygen wallet on 19-Feb-2016 from my Axis bank account (914010021588355) but shopping was decline.
Transaction number is:- 70012188
Axis reference no.:- 20502050
cost of item shown at website was INR 1 but deduction was INR 1000
please kindly help me to resolve it...
Complaint comments  Read comments [5]Complaint category Online Shopping

Oxigen Recharge — Failed transaction getting success without approval

 vineet hosbet on Apr 10, 2016
Hi Ankur,
This is with regards to a recharge attempt done on 17th March for Rs.250 thru Oxigen Wallet. This was the 1st & last time time i was using your freaking service. The transaction had failed and i had recieved a message stating 'UH-OH Your transaction failed due to an unknown error. We're a little embarrassed:(Request you to try again in sometime. Thank you! We love your patience." As i saw this message i recharged thru Paytm for Rs.250 as i wanted a recharge immediately. I also expected the failed transaction amount to be transferred to my credit card account or oxigen wallet....
Complaint comments  Read comments [3]Complaint category Other

Oxigen Recharge — Mobile recharge failed

 naresh gulsia on Apr 6, 2016
Sir/madam, it is to my utmost discomfort that on dt/02/04/2016 i used sbi internet banking to recharge my mobile no.9816363268 at 6.30pm, but till now neither refund nor recharge has been done by oxigen services.My ac with sbi was debited with rs.124/further i may mention that the txn.No.Of the said debit is ih61334010.Kindly look into the matter at your end and help me to get my refund at earliest. Thanks...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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