Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 37%
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367
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
[Customer Care]
98
39
+91 12 0719 1010
[OxigenWallet]
40
12
+91 12 4716 1100
[Head Office]
24
14

Fax:
Fax:
+91 12 4436 2151

Additional info
Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

Customer satisfaction rating
37%
Complaints
367
Pending
132
Resolved
134
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (60)

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Oxigen Services India Customer Care related pictures (60)

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — Fraud

 Avishekdas82 on Sep 25, 2016
The fraud happened on september 24, 2016

On september 24, 2016 around 3 pm, i received a number of calls from +917595919102 with the caller identifying himself as a sbi customer care representative.

I was asked to provide my sbi a/c details, sbi debit card number and cvv in order to resolve a debit card transaction problem (On september 23, 2016). The caller claimed that he will initiate the refund transaction immediately and arranged for a number of sms to my sbi registered mobile number containing otps that i shared in utmost good faith.

Eventually,...
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — The transaction of money from my account

 chiks@1234@234 on Sep 23, 2016
Hi,
This is shashank raj to infrom you that on 5th september amount of rupees 4000 was credited from my account in an unauthorised way the account no -32893549079 so kindly see to it and the transaction id is-POS NO754354 so its a request to see to it and kindly refund the amount as soon as possible my mobile no-9739213089 my mail id-monupako@gmail.com
thank you....
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — My postpaid recharge not successful but the amount is deducted from my sbi net banking account

 kijan on Sep 22, 2016
I recharge 700 on my postpaid sim by the oxigen sbi website on 20/09/2016 but the recharge is not done but the amount was deduct from my sbi net banking account .so please refund my money .

And they send me this mail on my gmail id-

Payment Status Completed successfully.
Transaction Status Dear Business Partner, Your request could not be processed as XXXXXXXXXX is not a valid RIM Prepaid n OxiTransID - 17954646372009201608
Reference Number 200920160822483723
Transaction ID OXISBI22611191
Service ETOP*RELG*HAR, 9690072939
Bank Transaction...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Oxygen recharge

 Dharmendra Giri on Sep 19, 2016
Dear, sir
I am used sbi bank service. State bank of oxygen. I have pay postpaid mobile bill for vodafone 9973937408 r's 850. 19 september 2016 bill are not pay not show any transaction id and history in my account. But amount debited in my sbi bank account. Plz so plz refund my money

Thanks
Dharmendra
Mo no 9973937408
Mail id dgiri9808@gmail.com...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Mobile recharge

 rufus toppo19@gmail.com on Sep 9, 2016
Ticket no256676.Txn noIG0COSUCX4 dt24/08/2016 for Rs.200.00..Oxigen txn ref.no.OXISBI21679104.My account was debited but mobile no 8860834709 not recharged.My account no SBI 20189704230 with SBI Ansari Ngr new Delhi.
..., , ..., ......
Complaint comments  Read comments [1]Complaint category Utility Services

Oxigen Recharge — Refund for incorrect mobile recharge

 gpyrtuh on Sep 2, 2016
On the 31/08/16 i have recharge my fone no.8974006042 for Rs.459 from the oxigen page of onlinesbi website.However due to wrong recharge pack entered (instead of 449 i recharge with 459)therrfore i did not receive the amount.So i recharge again the same day with 449 from the same website and its successful.
So I request you to kindly refund the Rs 459 immediately to avoid inconveniences....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Oxigen Recharge — Cheat person to do cheat call and withdraw all amount

 akashthegreat on Aug 31, 2016
Sir
29/08/2016 after noon i recive a call who say i am rahul from sbi atm center and he get all detail for cheet and with draw my 0nce time 1500rs and secound time 2400
Trantegection id
Pos 290429 payu.www.oxigenwallet.GUR
And next tranjection
Pos 290705 payu.www.oxigenwallet. gur
Plz help me and refund my account no
35412525603
Acc name vinita devi
Branch sabour
State bank of india
Sabour bhagalpur bihar 813210...
Complaint comments  Read comments [2]Complaint category Banks

Oxigen Recharge — Transaction failed but haven't refunded [Resolved]

 Sai Kumar Reddy Lakkireddy on Aug 30, 2016
Hi... I tried to pay water bill through oxigen wallet using net banking through my hdfc bank. The transaction got failed and money 1294.00 deducted from bank account. But the pending amount showing as it. I requested to oxigen wallet through mail and i got a mail back from them as they are looking into it and will get back to you shortly. But as of now i didnt get any call from them or i didnt get any refunded amount. Please solve it asap....
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Transaction unsuccessful and payment successful our bank account oxigen reference no. 17508460851608201620 [Resolved]

 8983543998 on Aug 20, 2016
I have recharged rs.37 to my mob no 8983543998 through corporation bank net banking not recharges received amount 31 but payment dedicated our corporation bank. Find the below details -


Docomo
Payment successful
Transaction unsuccessful.
Recharge request
Oxigen reference no. 17508460851608201620
Transaction
Time 16/08/2016 08:29
Operator
Name docomo
Region
Name northeast
Mobile
Number 918983543998
Recharge
Amount rs.31
Call
Oxigen customer care at 91124
–...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Billing issue [Resolved]

 sandip Nirmale on Aug 19, 2016
Dear, sir
I am used sbi bank service. State bank of freedom. I have pay postpaid mobile bill for idea no 9960440142 r's 900. 5th august 2016 bill are not pay not show any transaction id and history in my account. But amount debited in my sbi bank account. Plz so plz refund my money


Thanks
Sandip nirmal
Mo no 9960440142
Mail id sandipnirmale63@gmail.com...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Mobile recharge Vodafone ..rupees 220 was debited from my account and the amount is not credited.. My mobile number is 9539707028

 Ambilimoosad on Aug 17, 2016
My mobile number is 9539707028 . it is a vodafone connection.. My transaction I d is IGOCNQIXWO..amount 220 rs not credited yet...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Mobile bill pay issue [Resolved]

 amit2648 on Aug 17, 2016
Dear
Oxigen wallet
I have pay posped mobile bill for airtel no.9810237855 rs.303 10th august 2016
Bill are not pay not show any transaction history in my oxigen account but ammount debited in my syndicat bank debit card pos txn id. At 70012188-504492070012188 so please refund my money


Thanks
Amit kumar
Mob no. 9711127631
Mail id. Amitkumar2648. Ak@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — Return my money rs.400 - account debited twice 200+200 but not recharged the account

 Gulam Ehind Ahmad Abbas Khan on Aug 17, 2016
I tried and recharged my phone number from sbi-oxipay, account debited but not recharged.

Amount debited on 29th-jul-2016

Please return my 400 rupees.

The below images are proof for my online money transfer to sbi-oxipay....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Oxigen Recharge — Fraudulent work by oxigen wallet [Resolved]

 wonka waran on Aug 16, 2016
From august month i have started getting unwanted oxygen wallet otp to my number but i never registered my number with oxygen wallet and again and again i started getting otp around 2.00am and i took an initiative and mailed the regarding issues to oxygen wallet customer care mail id which is mentioned in their website i even attached the screen shot of msg i got no reply still am getting otp and many time i am getting an"hi" msg from md-oxicas its clearliy seen that some one is trying to trap me and number number but that nub is not linked with any bank account...
Complaint comments  Read comments Complaint category Utility Services

Oxigen Recharge — Txn failed. [Resolved]

 mahender kotte on Aug 16, 2016
I was trying to load 2000rs into oxigen wallet on 8th of august 2016, but money got debited from hdfc bank credit card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my credit card or add it to wallet.

Registered email id: mahenderkotte1@gmail.com
Bank name:hdfc bank credit card number ending with 9859

Amount & date : 2000 & 08/08/2016...
Complaint comments  Read comments Complaint category Credit Cards

Oxigen Recharge — Txn failed no refund [Resolved]

 anwarkhan12 on Aug 15, 2016
I was trying to load 500 into oxigen wallet on 13th of august but money got debited from bank & not credited to wallet.
I have sent a mail to oxigen regarding this no reply from them yet.
Kindly refund it back to my account or add it to wallet.

Registered email id: khansteel111@yahoo.in
Bank reference : ig0cndrbr7 (Check attached ss)
Amount & date : 500 & 13/08/2016
Tweet link: https://twitter.com/Anwark23/status/764340405550747652...
Complaint comments  Read comments Complaint category Online Shopping

Oxigen Recharge — I have loaded money in my oxigen wallet but my oxigen wallet is credited

 Ehtesham Uddin on Aug 13, 2016
I have loading money in oxigen wallet but my wallet is not credited so please help me credit my wallet sir my oxigen wallet is not credit so. I m nrvs pls credit my wallet sir my account cash is debited but my wallet is not credited...
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — No Virtual Card generated [Resolved]

 Yashjidps1k on Aug 15, 2016
I generated vcc worth 550 on www.oxigenwallet.com my money got debited but no virtual card ia generated.No response from oxi.Please give me refund or provide vcc worth 550 in virtual credit card section as it is not showing..
Details-720******1
Transaction no -17425788351108201613


It shows me eroor that
Do u want want to reactivate...
And i click on yes, but nothing happen even thpugh i m using 4g please help me
Oxigen is cheating me.Not giving me redund.Never use oxigen.And if i didnt got my money back i will file a case on oxigen wallet.I...
Complaint comments  Read comments [1]Complaint category Online Shopping

Oxigenwallet.com — Oxigenwallet refused problem

 mukesh dhanka on Aug 10, 2016
Mene oxigen wallet ki id par balance dala tha jo oxigen wallet ki id par to aa gaya hai lekin wo refused bata raha hai... Meri oxigen wallet ki id in number se bani hui hai 8094746557 or paswrod 139603 hai please mera balance oxigen wallet ki id par refund kara dijiye. Me bahut dino se pareshan hu meri kisi ne help nhi ki oxigen wallet ke costmer care par bhi mujhe theek se javaab nhi meilt.. Please sir help me mera paisa mujhe lautane me meri help kare.....
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — Mobile recharge Issue

 Tulu1986 on Aug 4, 2016
Dear Sir/Madam,


I have recharged Rs.157 to my mob no 9555063642 through BOI debit card and deduction the same amount. But unable to recharge or not generate any trans ID :-

Recharge date :- 4th Aug 2016.

recharge MOB :- 9555063642
Bank Of India

Harshabardhan
cell 9555063642
mail id : [email]h.samantara@gmail.com[/email]...
Complaint comments  Read comments Complaint category Mobile Handsets

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