Oxigen Recharge — CSP Refund Request Acknowledged but didn't processed

Hello,

I am writing here on behalf of my father who have spent an amount of Rs. 152600 /- as part of Oxigen CSP process for his shop called "Devi Agencies, Chottanikkara". The initial step of sending the CSP form to the firm's mail was done on Sep 14, 2020. The money were transferred to their specified account as three installments (36800+100000+15800).

Despite several reminders, the OD account was not made functional even after paying the requested money. So, my father raised a refund request on Sep 19, 2020. The same day, he got an acknowledgement mail saying that the refund will be processed within thirty minutes. But no refund or further communication has been received so far.

I have attached the final mail received from the firm and also a copy of the OD Account Letter.

Customer ID: 1A7KR6823

Kindly look into this reqauest and refund the money as soon as possible.

Regards,
Arun
S/O: A G Jayadevan