[Resolved]  Oxigen Recharge — Not for recharge

Address:Darjeeling, West Bengal, 734001

Not for recharge please back my money
Transaction ref. No. Ig0bqycys0 for rs.75 on 17-mar-16
Time 06:58
My name - haresh singh
A/c - [protected]
Ifsc : sbin0006509
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Aug 19, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2016
Oxigen Services India Customer Care's response
Hi Haresh,

We apologize for the inconvenience caused to you. We will ensure that your issue is resolved at the earliest.

Please provide us your registered mobile number and transaction details to sbi.[protected]@myoxigen.com. We are eagerly awaiting your reply.

Please feel free to write us, if you have any further concern.

Thanks,

Team Oxigen
Verified Support
Mar 17, 2016
Oxigen Services India Customer Care's response
Dear Mr Customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.

Please feel free to write us on [protected]@myoxigen.com.

Regards;
feedback Team.
Verified Support
Jun 01, 2016
Oxigen Services India Customer Care's response
Hi Sunny,

Thank you for writing to us. We apologize for any inconvenience caused to you.

As per our records your mobile number [protected] registered with Oxigen Wallet is a minimum KYC limit of Rs 10000. In addition to it single transaction limit for money transfer is Rs 5000. There are no such transaction record which you are referring to for this mobile number.

Please send your updated bank statement in PDF format to [protected]@oxigenwallet.com. We will investigate the issue further.

If you have any further concern, please let us know.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

balance showing negative

i had rechage of 10000 rs in my no [protected]. after that i transfer 5000rs balance in my bank ac. but my wallet balance is showing 0 instead of 5000. kindly do the needful for recover my wallet money.

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