[Resolved]  Oxigen Recharge — not refunding my money

Address:	Kannur, Kerala, 670692
Website:	www.oxigenwallet.com

Oxigen wallet was providing virtual prepaid visa card service in my account and i loaded my account with rs. 50 long time ago. But i was never able to use this money. I was successfully able to generate virtual visa cards, but none of the online sites were accepting this cards. Whenever i try to make payment in any sites, the transaction was getting declined. I mailed oxigen customer care regarding this many times with screenshots, but they were never able to solve this issue. Recently, i received a message from them that they are closing prepaid visa service. So i contacted them again to refund my balance. And they agreed to refund the money and asked my bank account details. After that i never received any response from them. I emailed them again and again. And i receive only automated acknowledgements for my emails, but never received any response from them. I have never seen any worst customer service than this. I kindly request consumer complaints admin to help me to get refund of my oxygen prepaid visa account balance of rs. 50.