[Resolved]  Oxigen Recharge — on 3rd january, 2599 rs debited from card but not credited in my oxigen wallet

Website:oxigen wallet

My name is piyush h. Pithwa, oxigen wallet number is [protected], i made transaction of rs 2599 rs. Amount debited from my sbi card but not credited in my oxigen wallet till today. Please refund me my whole money.. As i am sending you screenshot of that disputed transaction. Please use fair policy and make good statment. Want that money as soon as possible. I am also sending uou sms from sbi card after debit of that same amount..

Rs.2, 599.74 was spent on your sbi card no. Ending xx1732 at www oxigenwallet com on 3 jan 18. Remaining credit limit: rs.0.44.
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Feb 10, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Oxigen Services India Customer Care's response
Hi Piyush,

We are sorry that your amount was debited from card but not added to Wallet. Please be assured. In such cases amount gets reversed to the source account within 7 working days.

If you've any further query, please let us know.

Thanks,
Oxigen Care
Complaint comments 

Comments

Sbi credit card debited by 4040.00 ..but money not added to wallet...
Customer care says it will take 48hrs..but its over..still d problem isn't solved..its annoying.. Why u will block my money ?? Problem may occur..but should b solved as soon as possible. I will take 1 more days..if not solved, I all complain to consumer forum

Mob:[protected]

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