[Resolved] Oxigen Recharge — rbl virtual card transaction declined | |||
This is my 6th message that i'm sending you guys, i added 4000rs to your wallet and created the virtual card, it's been 4 days still i'm un able do transaction or debit my money, alway says bank declined transaction, 3d response error, something went wrong, i tried calling you guys, you're just charge when dialed, but disconnecting after few minutes without connecting to customer care agent, you're playing with the customer trust, please don't do this, will you stay calm if your money strucks in somewhere like this, this is terrific customer support, i just want my money back, my money not yours, how can you decline my money, i'm not going to leave this, please respond quickly, i'm already sick tired of this thing. Contact me-[protected] Was this information helpful? | |||
Jan 6, 2018 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 Oxigen Services India Customer Care's response Hi Yeshwanth, We are sorry that you are unable to transact using Prepaid VISA. Please add email ID to your account write to us at [protected]@oxigenwallet.com with the exact error screenshot. Our team will get it fixed for you. Regaining your trust is a must for us. If you've any further concern, please let us know. Thanks, Oxigen Care | |||
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
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my transaction is fraud so refound transaction
date 22.12.17 othpg 251374 rs 20