[Resolved]  Oxigen Recharge — Regarding refunding of amount

Address:560099
Website:oxigenwallet.com

Dear sir/madam,

I have lodged a complaint against the oxigen services india ltd for not processing my mobile bill for the sum amount of rupees 3984 for the number [protected] and a sum amount of rupees 571 for the mobile number [protected]. But till today they have not made my payment and also they have not re-funded the amount. I kindly request you to lodge a serious complaint against the above matter and request you to make them to refund the amount with the fine and also with intrest amount for the paid amount and i request you to assure me to pay a amount of rupees 5 laks for the above matter which has made my degnity upside down due to oxigen services ltd as compensation amount. I kindly request you to consider this matter seriously and also look into this matter sriously.

And according to my bank statement the transication refference numbers for the above mobile numbers are as follows...

For [protected]= 3984 and ref no - fh09193552
For [protected]= 571 and ref no - fh09193571.

Eagerly waiting for your reply

Regards with thanks

Vinay kumar h m.
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Aug 12, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
May 19, 2016
Oxigen Services India Customer Care's response
Dear Customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.


Regards:
Feedback team.
Verified Support
May 20, 2016
Oxigen Services India Customer Care's response
Hi Pooja,

Thank you for writing to us. We apologize for the inconvenience caused to you.

We will ensure that your issue is resolved at the earliest. Please send the details to sbi.[protected]@myoxigen.com. We are eagerly awaiting your reply.

If you have any further inquiry, please let us know.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

Hi Pooja,

Thank you for writing to us. We apologize for the inconvenience caused to you.

We will ensure that your issue is resolved at the earliest. Please send the details to sbi.[protected]@myoxigen.com. We are eagerly awaiting your reply.

If you have any further inquiry, please let us know.

Thanks,

Oxigen Wallet

Oxigen — Unsuccessful recharge

OXIGEN transaction, NO RECHARGE RECEIVED IN MOBILE BUT AMOUNT DEDUCTED FROM BANK

Dear all,

After providing all sort of informations also still i did not receive my bill amount and i want to know when can i receive my amount and what is the compensation for this issue and also i would like to inform you that i got 3-4 fake calls for refunding the amount. Please assure me that i am going to get me back my amount and that also within 1 or 2 days...Or else can i make a further move to get my money back.

Regards

Vinay kumar H M.

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    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
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